Running version 5.0

 

Tried running a SMART test on the drive and it appears with "No such device".

Only had the drives and UnRaid about 2 months. I've replaced the drive that's not working in the interim but just wondering if my drive is dead or not and if I should look into getting a replacement/refund?

 

Please let me know if there's more information required. Thanks.

syslog-2013-12-21.zip

Running version 5.0

 

Tried running a SMART test on the drive and it appears with "No such device".

Only had the drives and UnRaid about 2 months. I've replaced the drive that's not working in the interim but just wondering if my drive is dead or not and if I should look into getting a replacement/refund?

 

Please let me know if there's more information required. Thanks.

If it is not responding to a SMART report reqiest, either the disk died, OR a power cable to it is loose/defective, OR a backplane powering/feeding it has a lose connection, OR an SATA cable to it is loose/intermittent.

 

Only way to know is to stop the array, power down, re-seat the connections, power back up again, and see if it then responds t a smart report request.

 

You can try different cable if not, or a different SATA controller port, but eventually you'll narrow the cause down.

 

If it does respond after re-seating... then it must be re-constructed to get it back online.  Remember, it was taken off-line when a write to it failed, so it is guaranteed to be incorrect.  Right now, the correct contents are being reconstructed from parity in combination with all the other drives.

 

remember, the three letter linux device name can change every time you reboot, so look in the syslog for the drive's model/serial numbers to see if the BIOS is finding it.

 

Joe L.

 

 

Running version 5.0

 

Tried running a SMART test on the drive and it appears with "No such device".

Only had the drives and UnRaid about 2 months. I've replaced the drive that's not working in the interim but just wondering if my drive is dead or not and if I should look into getting a replacement/refund?

 

Please let me know if there's more information required. Thanks.

If it is not responding to a SMART report reqiest, either the disk died, OR a power cable to it is loose/defective, OR a backplane powering/feeding it has a lose connection, OR an SATA cable to it is loose/intermittent.

 

Only way to know is to stop the array, power down, re-seat the connections, power back up again, and see if it then responds t a smart report request.

 

You can try different cable if not, or a different SATA controller port, but eventually you'll narrow the cause down.

 

If it does respond after re-seating... then it must be re-constructed to get it back online.  Remember, it was taken off-line when a write to it failed, so it is guaranteed to be incorrect.  Right now, the correct contents are being reconstructed from parity in combination with all the other drives.

 

remember, the three letter linux device name can change every time you reboot, so look in the syslog for the drive's model/serial numbers to see if the BIOS is finding it.

 

Joe L.

 

Okay awesome, i'll try that now. It was doing a reconstruction on the new drive, and that drive has red balled too, so I'm assuming it's a power issue. I've already tried reseating the SATA data cables, but I have a feeling it might be the fact that it may not be getting enough power. I'll separate the power to some of the drives.

 

If it helps, the drive is showing on the main page of unraid that it has an enormous amount of reads and writes to it.