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Errors with Windows Backup

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This post in under hardware but..... I have been running un unregistered copy of 4.4.2 for almost a year, although not much use was made of it until early 2010. I (want to) use it mostly for Windows backups. It worked flawlessly when the only use was to backup WIndows XP. I first began to have problems when I migrated the XP machine to Windows 7 and also started backing up a Vista machine. The backups would fail with a Windows error 0x80070020 - file being used by another process - which looked like a Win7/Vista problem. The error was limited to unRaid backups - backups to other Windows machines are ok. The frequency of errors appears to be increasing, but it can still run for over an hour before failing, which makes life tedious.

 

Now I am seeing various errors with file copies as well as backups, but I have no definitive error codes - just 'error attempting to write to media' or 'unknown error'. UnRaid reports no errors on its hard drives. I have replaced the network cables and the NIC in the unRaid server and the local switch - I was going to do this anyway, but it does make the errors look as if the occur on the unRaid machine itself rather than anywhere else.

 

Below is the beginning and end of Syslog from the most recent boot. A Windows 2000 backup was started at 2013 and failed at 2031 (a short record). Any help interpreting this or suggestions on how to proceed further would be appreciated. UnRaid is effectively dead until I have a solution.

 

Thanks, RGL.

 

Oct  5 16:51:19 LEIGH-F01 syslogd 1.4.1: restart.

Oct  5 16:51:19 LEIGH-F01 kernel: klogd 1.4.1, log source = /proc/kmsg started.

Oct  5 16:51:19 LEIGH-F01 kernel: Linux version 2.6.27.7-unRAID (root@Develop) (gcc version 4.2.4) #3 SMP Tue Nov 25 13:24:59 MST 2008

Oct  5 16:51:19 LEIGH-F01 kernel: BIOS-provided physical RAM map:

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 0000000000000000 - 000000000009f800 (usable)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 000000000009f800 - 00000000000a0000 (reserved)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 0000000000100000 - 000000001bef0000 (usable)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 000000001bef0000 - 000000001bef3000 (ACPI NVS)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 000000001bef3000 - 000000001bf00000 (ACPI data)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 000000001c000000 - 0000000020000000 (reserved)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 00000000f0000000 - 00000000f4000000 (reserved)

Oct  5 16:51:19 LEIGH-F01 kernel:  BIOS-e820: 00000000fec00000 - 0000000100000000 (reserved)

Oct  5 16:51:19 LEIGH-F01 kernel: DMI present.

Oct  5 16:51:19 LEIGH-F01 kernel: Phoenix BIOS detected: BIOS may corrupt low RAM, working it around.

Oct  5 16:51:19 LEIGH-F01 kernel: last_pfn = 0x1bef0 max_arch_pfn = 0x1000000

Oct  5 16:51:19 LEIGH-F01 kernel: x86 PAT enabled: cpu 0, old 0x7040600070406, new 0x7010600070106

Oct  5 16:51:19 LEIGH-F01 kernel: kernel direct mapping tables up to 1bef0000 @ 10000-16000

Oct  5 16:51:19 LEIGH-F01 kernel: NX (Execute Disable) protection: active

Oct  5 16:51:19 LEIGH-F01 kernel: RAMDISK: 199c5000 - 1beef197

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: RSDP 000F76C0, 0014 (r0 HP-CPC)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: RSDT 1BEF3040, 0034 (r1 HP-CPC AWRDACPI 42302E31 AWRD        0)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: FACP 1BEF30C0, 0074 (r1 HP-CPC AWRDACPI 42302E31 AWRD        0)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: DSDT 1BEF3180, 7CA8 (r1 HP-CPC AWRDACPI    1000 MSFT  100000E)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: FACS 1BEF0000, 0040

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: SSDT 1BEFAF40, 00B5 (r1 HP-CPC POWERNOW        1  LTP        1)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: MCFG 1BEFB040, 003C (r1 HP-CPC AWRDACPI 42302E31 AWRD        0)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: APIC 1BEFAE80, 007C (r1 HP-CPC AWRDACPI 42302E31 AWRD        0)

Oct  5 16:51:19 LEIGH-F01 kernel: 0MB HIGHMEM available.

Oct  5 16:51:19 LEIGH-F01 kernel: 446MB LOWMEM available.

Oct  5 16:51:19 LEIGH-F01 kernel:  mapped low ram: 0 - 1bef0000

Oct  5 16:51:19 LEIGH-F01 kernel:  low ram: 00000000 - 1bef0000

Oct  5 16:51:19 LEIGH-F01 kernel:  bootmap 00013000 - 000167e0

Oct  5 16:51:19 LEIGH-F01 kernel: (9 early reservations) ==> bootmem [0000000000 - 001bef0000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #0 [0000000000 - 0000001000]  BIOS data page ==> [0000000000 - 0000001000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #1 [0000001000 - 0000002000]    EX TRAMPOLINE ==> [0000001000 - 0000002000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #2 [0000006000 - 0000007000]      TRAMPOLINE ==> [0000006000 - 0000007000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #3 [0000100000 - 000047ed28]    TEXT DATA BSS ==> [0000100000 - 000047ed28]

Oct  5 16:51:19 LEIGH-F01 kernel:  #4 [00199c5000 - 001beef197]          RAMDISK ==> [00199c5000 - 001beef197]

Oct  5 16:51:19 LEIGH-F01 kernel:  #5 [000047f000 - 0000486000]    INIT_PG_TABLE ==> [000047f000 - 0000486000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #6 [000009f800 - 0000100000]    BIOS reserved ==> [000009f800 - 0000100000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #7 [0000010000 - 0000013000]          PGTABLE ==> [0000010000 - 0000013000]

Oct  5 16:51:19 LEIGH-F01 kernel:  #8 [0000013000 - 0000017000]          BOOTMAP ==> [0000013000 - 0000017000]

Oct  5 16:51:19 LEIGH-F01 kernel: found SMP MP-table at [c00f5b40] 000f5b40

Oct  5 16:51:19 LEIGH-F01 kernel: Zone PFN ranges:

Oct  5 16:51:19 LEIGH-F01 kernel:  DMA      0x00000010 -> 0x00001000

Oct  5 16:51:19 LEIGH-F01 kernel:  Normal  0x00001000 -> 0x0001bef0

Oct  5 16:51:19 LEIGH-F01 kernel:  HighMem  0x0001bef0 -> 0x0001bef0

Oct  5 16:51:19 LEIGH-F01 kernel: Movable zone start PFN for each node

Oct  5 16:51:19 LEIGH-F01 kernel: early_node_map[2] active PFN ranges

Oct  5 16:51:19 LEIGH-F01 kernel:    0: 0x00000010 -> 0x0000009f

Oct  5 16:51:19 LEIGH-F01 kernel:    0: 0x00000100 -> 0x0001bef0

Oct  5 16:51:19 LEIGH-F01 kernel: On node 0 totalpages: 114303

Oct  5 16:51:19 LEIGH-F01 kernel: free_area_init_node: node 0, pgdat c03f2680, node_mem_map c1000200

Oct  5 16:51:19 LEIGH-F01 kernel:  DMA zone: 3951 pages, LIFO batch:0

Oct  5 16:51:19 LEIGH-F01 kernel:  Normal zone: 109458 pages, LIFO batch:31

Oct  5 16:51:19 LEIGH-F01 kernel: Nvidia board detected. Ignoring ACPI timer override.

Oct  5 16:51:19 LEIGH-F01 kernel: If you got timer trouble try acpi_use_timer_override

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: PM-Timer IO Port: 0x4008

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: Local APIC address 0xfee00000

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: LAPIC (acpi_id[0x00] lapic_id[0x00] enabled)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: LAPIC (acpi_id[0x01] lapic_id[0x01] disabled)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: LAPIC_NMI (acpi_id[0x00] high edge lint[0x1])

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: IOAPIC (id[0x02] address[0xfec00000] gsi_base[0])

Oct  5 16:51:19 LEIGH-F01 kernel: IOAPIC[0]: apic_id 2, version 17, address 0xfec00000, GSI 0-23

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: BIOS IRQ0 pin2 override ignored.

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: INT_SRC_OVR (bus 0 bus_irq 14 global_irq 14 high edge)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: INT_SRC_OVR (bus 0 bus_irq 15 global_irq 15 high edge)

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: IRQ9 used by override.

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: IRQ14 used by override.

Oct  5 16:51:19 LEIGH-F01 kernel: ACPI: IRQ15 used by override.

Oct  5 16:51:19 LEIGH-F01 kernel: Enabling APIC mode:  Flat.  Using 1 I/O APICs

Oct  5 16:51:19 LEIGH-F01 kernel: Using ACPI (MADT) for SMP configuration information

Oct  5 16:51:19 LEIGH-F01 kernel: SMP: Allowing 2 CPUs, 1 hotplug CPUs

Oct  5 16:51:19 LEIGH-F01 kernel: mapped APIC to ffffb000 (fee00000)

Oct  5 16:51:19 LEIGH-F01 kernel: mapped IOAPIC to ffffa000 (fec00000)

Oct  5 16:51:19 LEIGH-F01 kernel: Allocating PCI resources starting at 30000000 (gap: 20000000:d0000000)

Oct  5 16:51:19 LEIGH-F01 kernel: PERCPU: Allocating 37916 bytes of per cpu data

Oct  5 16:51:19 LEIGH-F01 kernel: NR_CPUS: 4, nr_cpu_ids: 2, nr_node_ids 1

Oct  5 16:51:19 LEIGH-F01 kernel: Built 1 zonelists in Zone order, mobility grouping on.  Total pages: 113409

Oct  5 16:51:19 LEIGH-F01 kernel: Kernel command line: initrd=bzroot BOOT_IMAGE=bzimage

Oct  5 16:51:19 LEIGH-F01 kernel: Enabling fast FPU save and restore... done.

Oct  5 16:51:19 LEIGH-F01 kernel: Enabling unmasked SIMD FPU exception support... done.

Oct  5 16:51:19 LEIGH-F01 kernel: Initializing CPU#0

Oct  5 16:51:19 LEIGH-F01 kernel: PID hash table entries: 2048 (order: 11, 8192 bytes)

Oct  5 16:51:19 LEIGH-F01 kernel: TSC: PIT calibration confirmed by PMTIMER.

Oct  5 16:51:19 LEIGH-F01 kernel: TSC: using PIT calibration value

Oct  5 16:51:19 LEIGH-F01 kernel: Detected 1803.718 MHz processor.

Oct  5 16:51:19 LEIGH-F01 kernel: spurious 8259A interrupt: IRQ7.

Oct  5 16:51:19 LEIGH-F01 kernel: Console: colour VGA+ 80x25

Oct  5 16:51:19 LEIGH-F01 kernel: console [tty0] enabled

Oct  5 16:51:19 LEIGH-F01 kernel: Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)

Oct  5 16:51:19 LEIGH-F01 kernel: Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)

Oct  5 16:51:19 LEIGH-F01 kernel: Memory: 411268k/457664k available (2153k kernel code, 45900k reserved, 932k data, 224k init, 0k highmem)

Oct  5 16:51:19 LEIGH-F01 kernel: virtual kernel memory layout:

Oct  5 16:51:19 LEIGH-F01 kernel:    fixmap  : 0xfff85000 - 0xfffff000  ( 488 kB)

Oct  5 16:51:19 LEIGH-F01 kernel:    pkmap  : 0xffa00000 - 0xffc00000  (2048 kB)

Oct  5 16:51:19 LEIGH-F01 kernel:    vmalloc : 0xdc800000 - 0xff9fe000  ( 561 MB)

 

 

Oct  5 17:45:24 LEIGH-F01 emhttp: shcmd (15):/usr/sbin/hdparm -y /dev/sdb >/dev/null

Oct  5 17:50:25 LEIGH-F01 emhttp: shcmd (16): /usr/sbin/hdparm -y /dev/sda >/dev/null

Oct  5 17:50:26 LEIGH-F01 emhttp: shcmd (17): /usr/sbin/hdparm -y /dev/sdc >/dev/null

Oct  5 18:24:26 LEIGH-F01 emhttp: shcmd (18): /usr/sbin/hdparm -y /dev/sdb >/dev/null

Oct  5 18:31:27 LEIGH-F01 emhttp: shcmd (19): /usr/sbin/hdparm -y /dev/sda >/dev/null

Oct  5 18:31:28 LEIGH-F01 emhttp: shcmd (20): /usr/sbin/hdparm -y /dev/sdc >/dev/null

Oct  5 20:51:29 LEIGH-F01 emhttp: shcmd (21): /usr/sbin/hdparm -y /dev/sda >/dev/null

Oct  5 20:51:30 LEIGH-F01 emhttp: shcmd (22): /usr/sbin/hdparm -y /dev/sdc >/dev/null

Oct  5 21:08:22 LEIGH-F01 in.telnetd[1399]: connect from 123.234.1.105 (123.234.1.105)

Oct  5 21:08:32 LEIGH-F01 login[1400]: ROOT LOGIN  on `pts/0' from `123.234.1.105'

....

Are you using some backup software, or are these manual backups (drag and drop)?

I've seen these errors with unRAID when trying to replace a file that starts with a ".".  I have an application on my PC that creates files like .xyz.app.  They work fine under windows 7 and can be created and overwritten in Windows.

 

However, some of these files are backed up as copies on mt unRAID.  unRAID has no problems creating the files first time through.  However, if one gets updated on my Windows machine, and my sync tries to overwrite the file on unRAID, I receive the "error attempting to write to media" message.  so I have to manually delete all the files that start with . on my unRAID and then run the sync again.

 

Maybe you are having a similar problem.  Something you have in Vista or 7 that you didn't use/have in XP that is creating files that start with a period.

  • Author

Thanks, KY.

  I am happy to report that my problem seems (I'm trying not to invoke anything ugly) to have gone away. The last change was to upgrade from 4.4.2 to 4.5.6. I am now able to run backups and copy large files without error. I did find a "." file - created by iTunes, but it does not appear to be a problem. The error code reported by Windows backup, 0x80070020, is a snare and a delusion. After I went through the process of running the backup with only essential services active, I got a different error code, 0x8007003B 'Unexpected network error', which makes more sense (well, at least it points in the right direction). The additional NIC card (Trendnet Gigabit PCI) was picked up by unRaid without issue and ETHTOOL reports it is running at 1000Mbs. The data rate reported by Windows file copy is between 11 and 13 MBs, which is a significant increase. I have not tried reverting to the old Ethernet port, but I think the real fix was in the unRaid upgrade.

 

  I should also mention that troubleshooting got easier when I found the 'Newbie' page in the Forum. Somehow I had missed that, and seaching from the top is not always productive.

 

Regards,

RGL 

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