Steps to reproduce:
1. Go to the webgui > users > root
2. Change the root password to the following (this was a randomly generated password from a password manager and was only used for this purpose, therefore I am comfortable posting it here):
!N'z"':^0zywte8yHUi#,@|gmZ"=i9
After performing the above steps, I'm unable to log into the webgui as root or ssh into the box as root using the password listed above. Logging into the console similarly fails.
The only way I was able to get back into the webgui was to power down and manually remove the password hash from the shadow file.
Below is the password hash I removed from the shadow file:
$5$MRoRGFWJT$cyvo9u.sQdRALjCYjx4hz23KeMnkydMyZELhrrlmxb7
I'm assuming it has something to do with the special characters used as mentioned in the below thread:
Edit: I initially had my diagnostics folder uploaded, but it was pointed out to me there was some personal information I'm not comfortable posting publicly. I will happily provide the zip to the appropriate staff!
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