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  • WebUI unreachable after 1-2 days

    • Annoyance

    Hello, pretty new to Unraid. Put my system together a few months ago using 6.11.5 and it had been working really well.


    Recently bought a Pro license after my trial and updated to 6.12 and then immediately to 6.12.1 -- since then I'm having an issue where my server's Web UI becomes unreachable after 24-48ish hours, and can't ping the server. Oddly my VM running Home Assistant OS seems to stay up, but not my Dockers. Before I lose the connection the web UI seems to slow down and network connections (like VPN tunnels) become flakey.


    Read through similar reports on here and reddit -- checked my Dockers are set to iplan not macvlan. I've attached diagnostics from right after the last crash; I had to hard reboot it with the power button since it would not power down and I couldn't get to the UI. I've had to do this a few times now which kicks off a parity check each time.


    I enabled the syslog server in the hopes of catching more detail about what locks up. I have it set to write to a cache drive, but I don't see a folder in that share so maybe I'm missing something with how that works?


    I haven't made any hardware changes (Dell 5820) but did set up a Cloudflared Tunnel Docker and some of the Arr Dockers in the past couple weeks. I had run a Dell hardware test in Windows right before loading Unraid when I got the system. All came back normal. RAM is ECC. I also updated to the latest Dell BIOS 2 days ago, but that didn't fix anything.



    Dell Precision 5820

    Intel Xeon W-2135 @ 3.7GHz

    BIOS 2.30.0 (latest)


    NVIDIA Quadro P400 GPU

    SanDisk UltraFit 32GB USB boot flash drive (on internal motherboard port)


    16TB Toshiba parity drive

    2x 14TB Seagate Exos + 1x 14TB WD Ultrastar xfs array drives

    2x 2TB Intel 670p btrfs RAID1 cache pool

    2TB Samsung 870 EVO btrfs cache drive

    500GB Samsung 860 EVO btrfs cache drive





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    Thanks, that was one of the threads I had read.


    Looks like 6.12.2 just came out, so I will update to that once the parity check completes.

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  • Status Definitions


    Open = Under consideration.


    Solved = The issue has been resolved.


    Solved version = The issue has been resolved in the indicated release version.


    Closed = Feedback or opinion better posted on our forum for discussion. Also for reports we cannot reproduce or need more information. In this case just add a comment and we will review it again.


    Retest = Please retest in latest release.

    Priority Definitions


    Minor = Something not working correctly.


    Urgent = Server crash, data loss, or other showstopper.


    Annoyance = Doesn't affect functionality but should be fixed.


    Other = Announcement or other non-issue.

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