Mihail
-
Posts
9 -
Joined
-
Last visited
Content Type
Profiles
Forums
Downloads
Store
Gallery
Bug Reports
Documentation
Landing
Posts posted by Mihail
-
-
At least the short test seems to succeed now. Left the long test running, but it will take until morning. My confidance in SMART is not great at the moment
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 38358 -
# 2 Short offline Completed: read failure 70% 38209 3130108536
# 3 Extended offline Completed without error 00% 38138 -
# 4 Short offline Completed: read failure 60% 38042 3130108384
# 5 Extended offline Completed without error 00% 37998 -Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 38358 - # 2 Short offline Completed: read failure 70% 38209 3130108536 # 3 Extended offline Completed without error 00% 38138 - # 4 Short offline Completed: read failure 60% 38042 3130108384 # 5 Extended offline Completed without error 00% 37998 - -
Hi,
This is possibly a silly question but I was wondering how a smart test can fail, but the entire mechnical hdd is able to write the entire disk and read it back with no errors reported. What am I not understanding?
Tested clearing the disk with shred 3 passes and tested reading the whole disk back with dd and got no errors, normal performance figures. How is this possible?
Maybe some of you drive experts can figure this out.
=== START OF INFORMATION SECTION === Model Family: Western Digital Red Device Model: WDC WD60EFRX-68MYMN1 Serial Number: WD-################# LU WWN Device Id: 5 0014ee 2b73476cd Firmware Version: 82.00A82 User Capacity: 6,001,175,126,016 bytes [6.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5700 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s) SMART support is: Available - device has SMART capability. SMART support is: Enabled SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 253 228 021 Pre-fail Always - 5800 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 50 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 048 048 000 Old_age Always - 38350 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 49 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 41 193 Load_Cycle_Count 0x0032 170 170 000 Old_age Always - 91648 194 Temperature_Celsius 0x0022 115 103 000 Old_age Always - 37 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed: read failure 70% 38209 3130108536 # 2 Extended offline Completed without error 00% 38138 - # 3 Short offline Completed: read failure 60% 38042 3130108384 # 4 Extended offline Completed without error 00% 37998 - # 5 Short offline Completed without error 00% 37874 - -
Still broken, got critical disk errors last night and all wm's went down because of it.
Please help me figure it out, since having to reboot and rebuild the parity every 10 days or so is getting tiresome.
I attached a new diagnostic dump before and after rebooting. Before reboot smart data was not included in the dump. I attached the syslog from the last bootup to system failure.
vbarum-diagnostics-20210217-2315-beforereboot.zip vbarum-diagnostics-20210217-2341-after reboot.zip syslog
-
Just to let everyone know: It has now been two weeks of normal operation and no disk errors. I think that upgrading to the later kernel fixed the issue.
Would advice this for people with Ryzen systems.
-
2
-
-
Upgraded to the newer version with the new kernel yesterday and also replaced the disk that has been kicked out of the array. Will let you know in this thread if the issues persist.
-
1
-
-
1 minute ago, JorgeB said:
This is a rather common issue with the SATA controller on Ryzen boards, newer kernel on v6.9 helps in some cases, newer BIOS might also help, but you already did that.
I ran into some posts regarding this error with NVMe drives and some with talk about disabling IOMMU grouping but now with SATA drives.
Would you advise to move to the beta channel for a fix through using a newer kernel? -
Sorry for the confusion. Missed the diag file.
-
The setup
Ryzen 7 3700X
MAG B550 TOMAHAWK - BIOS A53 (Latest Beta bios with ComboAM4PIV2 1.1.9.0) - Updated after second failure
128GB DDR4 2666MHz
550W PSU
Version
7C91vA53(Beta version)
Release Date
2020-12-30
File Size
17.96 MBDrives
Parity WDC_WD102KRYZ-01A5AB0_VCH9Z3KP - 10 TB
Disk1 WDC_WD4002FYYZ-01B7CB0_K3G42TLB - 4 TB
Disk2 WDC_WD102KRYZ-01A5AB0_VCH8VSTP - 10 TB
Disk3 WDC_WD4002FYYZ-01B7CB0_K3G4VK1B - 4 TB
Cache Samsung_SSD_860_EVO_2TB_S4X1NJ0N702274P - 2 TB
Cache Samsung_SSD_860_EVO_2TB_S4X1NJ0N702273Y - 2 TB
All drives are SATA and are plugged into the onboard SATA controller
Running Unraid 6.8.3
The problem
After running for several days (2-14) the system experiences an error that causes cascading read errors across multiple disks. Typically unraid marks disk1 as disabled and either puts the whole array into read only mode or locks up virtual machines completely.
The errors seemed to point to communication issues with the drives so the first step was to sacrifice the SATA cables to the IT gods and replace them with new ones. This did not fix the issue.
After rebooting the server everything returns to normal operation. Have tried re-adding disk1 to the array twice. The array rebuild goes completes with out issue as does the extended smart test. The system along with it's virtual machines then works fine for several days before encountering a similar issue.
On the last round of failures I did not re-add the 4TB Disk1 that was marked disabled to try to rule it out of the equation. The same cascading failure happened two days later and the system was working normally after reboot.
I suspect that this could be a kernel issue or a hardware issue with the SATA controller.
Most of the time the errors start like this:
Jan 12 08:13:59 vbarum kernel: ahci 0000:02:00.1: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x00000000cafd0000 flags=0x0000] Jan 12 08:13:59 vbarum kernel: ata4.00: exception Emask 0x10 SAct 0x38000 SErr 0x0 action 0x6 frozen Jan 12 08:13:59 vbarum kernel: ata4.00: irq_stat 0x08000000, interface fatal error Jan 12 08:13:59 vbarum kernel: ata4.00: failed command: WRITE FPDMA QUEUED Jan 12 08:13:59 vbarum kernel: ata4.00: cmd 61/08:78:e8:79:4c/00:00:3c:00:00/40 tag 15 ncq dma 4096 out Jan 12 08:13:59 vbarum kernel: res 40/00:88:90:7a:4c/00:00:3c:00:00/40 Emask 0x10 (ATA bus error) Jan 12 08:13:59 vbarum kernel: ata4.00: status: { DRDY } Jan 12 08:13:59 vbarum kernel: ata4.00: failed command: WRITE FPDMA QUEUED Jan 12 08:13:59 vbarum kernel: ata4.00: cmd 61/08:80:20:7a:4c/00:00:3c:00:00/40 tag 16 ncq dma 4096 out Jan 12 08:13:59 vbarum kernel: res 40/00:88:90:7a:4c/00:00:3c:00:00/40 Emask 0x10 (ATA bus error) Jan 12 08:13:59 vbarum kernel: ata4.00: status: { DRDY } Jan 12 08:13:59 vbarum kernel: ata4.00: failed command: WRITE FPDMA QUEUED Jan 12 08:13:59 vbarum kernel: ata4.00: cmd 61/08:88:90:7a:4c/00:00:3c:00:00/40 tag 17 ncq dma 4096 out Jan 12 08:13:59 vbarum kernel: res 40/00:88:90:7a:4c/00:00:3c:00:00/40 Emask 0x10 (ATA bus error) Jan 12 08:13:59 vbarum kernel: ata4.00: status: { DRDY } Jan 12 08:13:59 vbarum kernel: ata4: hard resetting link Jan 12 08:14:00 vbarum kernel: ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300) Jan 12 08:14:05 vbarum kernel: ata4.00: qc timeout (cmd 0xec) Jan 12 08:14:05 vbarum kernel: ata4.00: failed to IDENTIFY (I/O error, err_mask=0x4) Jan 12 08:14:05 vbarum kernel: ata4.00: revalidation failed (errno=-5) Jan 12 08:14:05 vbarum kernel: ata4: hard resetting link Jan 12 08:14:15 vbarum kernel: ata4: softreset failed (1st FIS failed) Jan 12 08:14:15 vbarum kernel: ata4: hard resetting link Jan 12 08:14:25 vbarum kernel: ata4: softreset failed (1st FIS failed) Jan 12 08:14:25 vbarum kernel: ata4: hard resetting linkThe AHCI error is not always the first one and the kernel reports read errors on multiple disks.
Please help me with fixing the issue. I was unable to make sense of the logs, but I hope that there are more knowledgeable people here.
I have attached full syslogs and hardware profile to this post. Hopefully they are useful in diagnosing the issue.
How can smart test fail but the drive operates flawlesly?
in Storage Devices and Controllers
Posted
Well it seems to be "fixed" now. Not sure how much I trust the disk but it does seem to operate and the full smart test went OK
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 248 228 021 Pre-fail Always - 6591 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 51 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 048 048 000 Old_age Always - 38381 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 50 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 41 193 Load_Cycle_Count 0x0032 170 170 000 Old_age Always - 91660 194 Temperature_Celsius 0x0022 119 103 000 Old_age Always - 33 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 38370 - # 2 Short offline Completed without error 00% 38358 - # 3 Short offline Completed: read failure 70% 38209 3130108536 # 4 Extended offline Completed without error 00% 38138 - # 5 Short offline Completed: read failure 60% 38042 3130108384