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olag00

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    Unassigned Devices - Managing Disk Drives and Remote Shares Outside of The Unraid Array

    in Plugin Support

    Posted

    45 minutes ago, dlandon said:

    Changes can occur with new versions of Unraid because of updates in the Linux Kernel.

    Only thing is I reverted back to before the Unraid update so it must be some other plugin update that broke it, maybe.  Guess I will just move my plex docker to the system where most of my movies are on instead of mounting that folder location until maybe a future plugin/unraid update unbreaks it.  And slowly move all the movies over to the one Unraid system and not rely on the folder mounting option.

    Unassigned Devices - Managing Disk Drives and Remote Shares Outside of The Unraid Array

    in Plugin Support

    Posted

    4 minutes ago, dlandon said:

    You are using a Realtek r8169 NIC.  The Realtek NIC card driver has been a constant headache in Linux, and I'm wondering if that is causing your issues.  I'm not a NIC expert, so I can't offer anything to try to see if that is the problem.

     

    I do have some suggestions on your network setup:

    • Your servers should have static IP addresses.
    • You should specify a gateway IP address.  Probably your router.

    You have several FCP issues you should solve: 

    Jun 25 13:11:02 Reveille root: Fix Common Problems Version 2022.05.30
Jun 25 13:11:02 Reveille root: Fix Common Problems: Error: Unable to communicate with GitHub.com
Jun 25 13:11:03 Reveille root: Fix Common Problems: Warning: Docker application Jellyfin-AMD-Intel-Nvidia has volumes being passed that are mounted by Unassigned Devices, but they are not mounted with the slave option

     

    I think the unable to communicate with GitHub.com is related to your UD issues.

    Currently do have static IPs for the servers and I use Pfsense for the router.  The issue with the Github is an internet issue where the internet drops connection intermittingly but the internal network remains unaffected.  I do have a technician coming out on Monday to try and figure out if the signal dropping is on the home side or their side.

     

    The odd thing is I have not had any issues for the couple of years using Unraid with being able to access the folders through "add SMB share" so it seems it is due to a recent change.  I did look at my plex settings and the computer I connect to it and would have noticed it not working was 7 days ago.  There is recent activity from 3 days ago from a few other clients but I didn't get any notices saying it wasn't working.  

    Unassigned Devices - Managing Disk Drives and Remote Shares Outside of The Unraid Array

    in Plugin Support

    Posted

    3 minutes ago, dlandon said:

    The mount command is timing out.  This is because the remote server cannot be reached.  Go to a command line and ping the remote server using the IP address.  If that doesn't work, you'll need to try to find the cause - network issue, bad network cable, NIC problem on one of the servers.

    Everything seems to be ok on the network side.  I can access all folders on my windows machine.

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    Unassigned Devices - Managing Disk Drives and Remote Shares Outside of The Unraid Array

    in Plugin Support

    Posted

    I was holding off on updating to Unraid 6.10.3 but finally did this morning.  After updating I thought the mounting of remote drives was broken due to the update so I went back to 6.10.2 but realized the sharing was still broke.  I can't confirm when the issue first started but it can't be more than a few days to maybe a week since I use Plex and it worked before one of the plugin updates.  Now Plex can't find the folders since they are not mounted.

     

    I am trying to share locations between two Unraid servers.  From a windows machine I can see and access all folders located on both servers but when when trying to mount the folders, I keep getting similar errors as above 

    Jun 25 13:40:35 Reveille kernel: CIFS: VFS: Error connecting to socket. Aborting operation.
Jun 25 13:40:35 Reveille kernel: CIFS: VFS: cifs_mount failed w/return code = -4
Jun 25 13:40:35 Reveille unassigned.devices: Error: shell_exec(/sbin/mount -t 'cifs' -o rw,noserverino,nounix,iocharset=utf8,file_mode=0777,dir_mode=0777,uid=99,gid=100,vers=1.0,credentials='/tmp/unassigned.devices/credentials_Reveille Unraid Backups' '//RANGER/Reveille Unraid Backups' '/mnt/remotes/RANGER_Reveille Unraid Backups' 2>&1) took longer than 10s!
Jun 25 13:40:35 Reveille unassigned.devices: SMB 1.0 mount failed: 'command timed out'.

     

    I have messed with the SMB settings like making sure it was set to 'Public" in the UD gui but still nothing.  When I go to add the share, I can see the server, but when click on "load shares" nothing is found.  No passwords should be set as it currently sits for the shares.

     

    I have attached diagnostics from both servers for reference.  I appreciate any guidance you can provide.  I have been using Unraid for a few years but I don't know all the intricacies about it so if you need additional information or have suggestions please elaborate the best you can to help me out.

     

     

    reveille-diagnostics-20220625-1442.zip ranger-diagnostics-20220625-1443.zip

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