I have already done this with support , 3 different systems. Everytime support said it was hardware , i replaced everything including power , cables , controllers. This is not my normal account , i cannot remember which email i used on here before.
Support wants to blame hardware for everything. They had no interest in what i had shown them.
on 6 of the customer systems , we swapped to truenas with the hardware in place. All backups have been working without any errors (including CRC) for a year and a few months now.
So to blame hardware (yes im very aware UDMA CRC errors are hardware related) is just the easy way out. The problem could be how unraid reads smart data , how it registers there is infact a CRC error or how it handles what happens when a crc error happens. Either way im not going to be a QA for unraid , Thats just unacceptable.
I guess customer support is right though , i had 12 total servers in the feild doing backups of data and they all had hardware problems causing CRC errors ( 3 different batches of different hardware too , different disks in all of them (customer supplies the disks new). Does not make sense , the hardware is fine , truenas has proven that.