sarus

Hi. Where do I need to push the config file please ?

Hi. The support told be I have a hardware issue that could cause the problem. I'm trying to fix it before trying again... This is still strange, even with this hw issue, it's working with the former version

Hello. Finally, I'm not sure... I tried to disactivate parity check but it still crashed after that. I don't know what to try more

Hello everybody. I have more information to provide, maybe helping for the diagnosys. I had issues with the mover in another topic, so I tried to disactivate it for data share of plex datas. It seemed to be solved and I tried that during about 2 weeks successfully. BUT, today, 2 new crashes !! In fact, I suspect is was because of the parity check of unraid. So... My idea is plex is doing something "wrong" sometimes and, if unraid is doing some kind of "maintenance" (mover, parity check...) it crashes all the system. What do you thing about that ?

Hello. For your info, I tried yesterday with the latest version and... it crashed. @Craig Dennis for me this is not a ram issue I think. We identified the issues cam with a specific version and next ones...

Hello. Thank you @chadcb it seems ok now but how is it possible !! I hope I'll find help on plex forums. Did you try to open a topic on this ?

Hello. Thank you for sharing. I am still having crashes even with all tasks disabled. How could it be possible seriously !! I'm very surprised that only you and me encounter this problem... I hope someone will arrive on this topic with the brilliant idea ! @chadcb can you tell me if you are using hardware transcoding ? Just to know if we have similar configs.

Hello. I've just disactivated all tasks I could but it's not possible to fully disable. I'll see if it's better... But even if it is, I would prefer to understand how to manage to don't have issue when everything is enabled. I hope we'll find... Thank's again for your idea.

Well I can find a lot of "kernel: PMS LoudnessCmd[15154]: segfault at...". If I'm not wrong it can be because the ram is full. I've 64G of ram and it's used at 30% all the time. I suspect Plex to do something during the night and maybe fulling the ram. My problem is I can't determinate what is this f**ing thing.

Hello. I've tried binhex last version and... it crashed again I don't know what to do and what to check. When I look in NetData I just can see an increasing number of cpu interrupts. I also see that the container is increasing highly cpu utilization just before the crash and also the memory page fault.

Hello. Ok thank you. i'll try binhex version and I tell you.

Hello. I've tried several things and the issue is still here. I can confirm this is plex. I've installed netdata to try to see something before the crash but I did not see anything. Please help 😢.

I'm running the offical one : plexinc/pms-docker, always up to date.

Hello. Well yes I forget that ! Here they are. For your information, last night I stopped plex container and untill now, no chrash ! It really seems to be because of plex but I still not have idea and I don't really know how to find information with all the logs. homer-diagnostics-20230308-2007.zip

Hello. I tried to find the solution to my problem in the forum, on internet... But nothing It seems that the Plex (official) container is crashing all my server. I don't find anything in the logs (but I'm not an expert...). I'm using only cache drives, I'm on the latest version of the container. I'm using hardware transcoding.syslog-192.168.0.11.logPlex Media Server Logs_2023-03-07_19-45-47.zip It's working well, when it does not crash... I hope someone could help me to find the solution. Thank you very much.