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Thanks again for your help Just wondering why your post count doesn't shift up from 888?

Did the deed this morning. Apart from a bit of a delay caused by forgetting the make bootable stage , and 8 hours spent validating the parity... the install was OK, the good news is it appears to be working outside the network. Not fully set up Plex as have I decided to re-do my shares. Currently taking an age moving stuff around on the server. -Not tried the Xbox yet, but dont see why it shouldn't work, iphone is picking up my server exernally Thanks to all for all the input, looking forward to getting to know my new unraid setup, I have learnt a lot in the last week.

Cheers that's great info. I am leaning towards full flatten & rebuild, the unraid platform seems to have changed so much and would like to know I have a stable foundation to build on.

Thanks for continuing to take the time. Got to ask again: Any advice on the above?

Thanks guys I like this enthusiasm, hope you have really stumbled on something. Just in case you are heading Nas - I just re-checked again its not double nas. my wan is 80.---.---.--- and appears the same in the linksys, virgin modem and on whatismyip.com -my understanding is if it was double nas the wan would change The virgin modem status is modem mode -see attachment -essentially it puts it into bridge mode and gives over control to the linksys.

6.1.3 is the current version, troubleshooting an old beta version is a waste of time. That's not how you install plugins any more, there is a page in the webgui that you paste the url into and the plugin manager does the rest. OK - so the prognosis is my system is totally goosed! A few stupid questions before committing to the destruction at the weekend: Is it better to update over the existing system or Just bite the bullet, format the flash and start fresh? If its full start form scratch, is my data safe? Any settings I should take a note off - going to take a screen shot of the drive set up, anything else? Any registration details on the USB flash, or is that picked up but unraid? Got to say I had a look at the lime tech install films - the new software looks a lot easier to install, slicker and appears a lot more user friendly. Its a Linksys EA6300, unfortunately it has to plug into the netgear POS Virign media call a super hub. Thanks again for the replies

Just looked at installing the PhAzE Pluggin installer, got to say this has reminded me that it is the error I got before- /usr/local/sbin/plugin install PhAzE Plugin.plg 2> plugin: installing: PhAzE Warning: simplexml_load_file(): I/O warning : failed to load external entity "" in /usr/local/emhttp/plugins/plgMan/plugin on line 165 plugin: xml parse error I forgot I have 4 other pluggins sitting in the folder, all give the same error. only one answer when I google saying that the PLG file is not there or corrupt - surprised I get the same with 5 pluggins! My unraid server is running 6.0-beta10a is that version known for being flakey?

Thanks again for the replies Got to say I am intrigued by the secure access idea, more info please. I dont recall using any plugin to install Plex, all put onto the USB flash drive within the file structure -as stated above I have to manual update plex, just navigate to the folder, copy new file in - copy old file (just in case) and then reboot unraid. Very much so -I was so pleased with plex I shelled out for a lifetime pass, but currently it doesn't feel like one of my better purchases! Yes, in order to publish my server to Plex I need to put in my log in details on the settings\sever page, but as mentioned earlier it just plain refuses log in giving "there was a problem signing into plex" -I can log into plex on the web app and my iphone, just not the server login within settings. Thanks, I can go to that section of the web app I get the attached view, with the errors Private unknown ip Public unkown ip The internet seems to be fine, is there a setting within the plex unraid to give the correct ip? I suspect its going to be as full a clean out of plex from the unraid and then reload.

Got to say I am surprised this isn't a common occurrence as ssd drives thoretically have a limited number of writes they can take. This happened to my unraid, all good until re-boot when just would not start. Had to drag the server down from the loft, remove everything and test each piece of hardware until the culprit was found to be the ssd cache drive. The drive was formerly my media centre C drive, so well used, replaced it with a laptop 2.5 drive -not as quick but working.

Cheers again, Plex works within the my LAN, I can stream to my Roku or cast to Chromecast from my iphone. It just does not let me log into the server via web app, this means I cant set up the server to see the web and then allow my xbox to access Plex. Afraid the links don't help me, I'm running Plex Version 0.9.12.12 the resetting system link doesn't cover my version & there is no instruction for unraid in the advanced server settings -but thank you for posting. Really think I have messed the installation up, its been so long time since the install -Talking about it, reminds me of something missing out the external access as I didn't need it at the time. Seem to recall the Plex automatic updater didn't install either. Unraid is working great and I updated Plex manually this week, don't want to tear the whole thing down -any suggestion on what do I need to re-do?

Thanks for the replies I agree it is comprehensive, In listing the problems, Very good at raising hope by hinting at a solution, Even better at giving a link to yet another explanation, But as it doesn't give any real resolution apart from yet another link... ...returning me to the same page I was on 10 minutes before. Due to work and other commitments, I have dipped in and out of attempting to fix this problem over the last 4 months. I suspect I have spent hours going round and round in circles on the plex web site -its why I am asking for help here! Before I can set up the server on the web app, I have to log into my account within the Settings\server page - unfortunately when I try it does not let me log into the server, it just keeps coming up with the same not particularly helpful "there was a problem signing into plex" - I know I have the correct loggin details, if I use the incorrect ones on that page it tells me they are incorrect. Wondering if there is something corrupt or missing from the plex install on my unraid.

Many thanks for all the replies- Yes, attached is a snip of the linksys settings as per the port forward web guide. I looked at this, I have both external & internal ports set at 32400 - I assume that is correct? I tried the bit about testing the port internally and it worked I got: <MediaContainer size="15" allowCameraUpload="0" allowChannelAccess="1" allowSync="0" friendlyName="Tower" machineIdentifier="e076434e98dfc9b5d4c167fe109ac7dd0bd80b23" multiuser="1" myPlex="1" myPlexMappingState="waiting" myPlexSigninState="none" myPlexSubscription="0" myPlexUsername="orlando.barron" platform="Linux" platformVersion="3.16.3-unRAID (#3 SMP Fri Sep 19 10:14:49 PDT 2014)" requestParametersInCookie="1" sync="1" transcoderActiveVideoSessions="0" transcoderAudio="1" transcoderVideo="1" transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000" transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12" transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080" updatedAt="1443298097" version="0.9.12.12.1459-49fe448"> <Directory count="1" key="butler" title="butler"/> <Directory count="1" key="channels" title="channels"/> <Directory count="1" key="clients" title="clients"/> <Directory count="1" key="hubs" title="hubs"/> <Directory count="1" key="library" title="library"/> <Directory count="1" key="playQueues" title="playQueues"/> <Directory count="1" key="player" title="player"/> <Directory count="1" key="playlists" title="playlists"/> <Directory count="1" key="resources" title="resources"/> <Directory count="1" key="search" title="search"/> <Directory count="1" key="server" title="server"/> <Directory count="1" key="servers" title="servers"/> <Directory count="1" key="system" title="system"/> <Directory count="1" key="transcode" title="transcode"/> <Directory count="1" key="updater" title="updater"/> </MediaContainer> Looking at the fix the op in the other thread came up with: Uncertain what the docker.img refered to is - its been years since I originally installed Plex on my unraid. What does the poster mean by:"Install Plex container" ? And "change file permissions for files in Plex folder. Plex creates its own unraid-plex user, so you will not be able to delete files unless you change the ownership" - aware of the user option, do I create a new managed user? Wish mine was that simple! Many thanks again for the replies

Hello Got to say I struggle with linux, I am too much of a windows user, despite this limitation I have been running unraid server for 3-4 years, initially on an old machine with an array of about 1tb and then onto the current server with 5tb with cache and 3tb parity-so I cant be that useless! I was running the server as a store for media to be accessed mainly by the living room media centre using mediabrowser before moving onto plex allowing streaming to my chromecast and roku. I was aware that I could set plex up to access my media remotely, but couldnt get it working and didnt see myself using it. With the death of MS support for media centre in Windows 10, it made me start looking for an alternative way to access my media, decided on an Xbox one. Despite the plex app on the Xbox being one of the deciding factors for the xbox, unfortunately it does not access the plex server on the local network, it has to access via the web, meaning I now need to access the plex server on my unraid server remotely and I am really struggling to get this working. My network has vigin media superhub, running in modem mode. Linksys wifi router, directly connected to this is the unraid server and a couple of network switches. the server is set on a static IP Plex has been given a port on the linksys, despite this when I try the PFportchecker tool it shows as "not open or not reachable". the plex web app -I can log into the main app, but I can not log into the server or set up remote access - suspect this is due to the port not being open. I have checked for double NAS, cant remember what I did here, but the IP does not change. I am wondering if I have missed something in the initial set up of unraid all those years ago, that is not allowing 2 way communication with the web? I hope someone can help me sort this out what I have got wrong with my system