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Ui unresponsive every couple of days. Can't ssh or login to the machine directly
Thanks, will try your suggestions
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Ui unresponsive every couple of days. Can't ssh or login to the machine directly
Thanks for checking, I'll give that a go. One thing I did notice is the message "shfs: share cache full" but that was back on April 11th. Another support post had very similar issues to me. The error when attempting to ssh was odd too: "kex_exchange_identification: read: Connection reset by peer Connection reset by x.x.x.x port 22 lost connection"
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Ui unresponsive every couple of days. Can't ssh or login to the machine directly
My containers appear to mostly be working, and I can ping the server but the system UI is completely unreachable. A hard reset is the only apparent solution. I added the last few days of my syslog, hopefully there's something useful in there. Any ideas? syslog-10.0.0.200.log tobor-server-diagnostics-20250501-1816.zip
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4th disk failed since upgrade to 7
I'm not sure if it's just a coincidence, but after upgrading to v7 I've had 3 HDD fails and one SSD fail. Last night I got an alert that my 16TB parity failed. Is there anything in my diagnostics to suggest there's something wrong with my system or am I just really unlucky? tobor-server-diagnostics-20250324-1002.zip
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Help, I'm losing access to all my user shares
Thanks Jorge, I'll mark this as the solution for the moment. I recreated the appdata from scratch and haven't had an issue yet, but I'll make the change you suggested too
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Help, I'm losing access to all my user shares
Hi Jorge, thanks for your reply. Yes, my previous setup had my plex appdata residing on the same nvme drive mounted with unassigned devices. I moved the appdata off that nvme, created the second cache pool and moved it all back on, making sure there were no remaining references to the old disk share. Could there be some direct link to the drive still remaining somewhere?
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Help, I'm losing access to all my user shares
I recently updated to 7.0.1. After updating I added a new cache pool on an nvme for my appdata and docker.img, then migrated files off the ssd cache pool onto the nvme pool. Shortly afterwards the user share disconnections started, I read it can be when a container tries to write to /mnt/cache but I'm pretty sure nothing points directly at the cache pool. A restart fixes the user shares, but there's clearly an ongoing problem still at hand. Plex was playing up today so I tried starting it with a clean appdata directory, user share disconnected again. Anyone have any ideas? tobor-server-diagnostics-20250303-0906.zip
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Frequent crashes since 6.12.0 appear to have corrupted cache & parity
Did you switch the docker network type to ipvlan?
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Replaced server hardware, what's up with my disabled disk?
Thanks, rebuilding now, everything looks fine so far
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Replaced server hardware, what's up with my disabled disk?
Hi, so I haven't gone through this process before, seems a little scary The device is "disabled, contents emulated", are you suggesting the disk may be fine, no replacement? If I start the array and view the disk contents everything looks ok try rebuilding?
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Replaced server hardware, what's up with my disabled disk?
One of my kids accidentally kicked my server in the motherboard, the mobo appears dead so I upgraded the whole case, mobo, ram & cpu, and migrated my raid card connecting my drive array. Trouble is, one of my array disks is now disabled. I pulled the disabled disk out and inserted again, swapped drive bays but it's not coming back online. It seems like too much of a coincidence that the drive would fail at the same time as the main case was damaged, Could the raid card be damaged? Are there any tests I can do? tobor-server-diagnostics-20231205-2347.zip
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System crashing since 6.12.0, updated to 6.12.1 and still occurring.
Hey, the ipvlan switch fixed the main crashes (i was getting 1 every 1-2 days). There's still some nagging problem which is causing a random crash every month or so, but I think that's related somehow to my cpu.
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Frequent crashes since 6.12.0 appear to have corrupted cache & parity
I'm still rebuilding parity, but I noticed some kernel errors in the system log last night: Jul 19 02:38:07 tobor-server kernel: PMS LoudnessCmd[31931]: segfault at 0 ip 000014da6a0d7060 sp 000014da658460d8 error 4 in libswresample.so.4[14da6a0cf000+18000] likely on CPU 47 (core 13, socket 1) Jul 19 02:38:07 tobor-server kernel: Code: 01 cf 4c 39 c7 72 e3 c3 cc cc 8d 04 49 48 98 4d 89 c1 49 29 c1 48 63 c2 48 63 c9 49 39 f9 76 75 f2 0f 10 05 22 05 ff ff 66 90 <0f> bf 16 0f 57 c9 f2 0f 2a ca f2 0f 59 c8 f2 0f 11 0f 0f bf 14 06 Jul 19 02:38:08 tobor-server kernel: PMS LoudnessCmd[32119]: segfault at 0 ip 0000150d92c2f060 sp 0000150d8e5b80d8 error 4 in libswresample.so.4[150d92c27000+18000] likely on CPU 23 (core 13, socket 1) Jul 19 02:38:08 tobor-server kernel: Code: 01 cf 4c 39 c7 72 e3 c3 cc cc 8d 04 49 48 98 4d 89 c1 49 29 c1 48 63 c2 48 63 c9 49 39 f9 76 75 f2 0f 10 05 22 05 ff ff 66 90 <0f> bf 16 0f 57 c9 f2 0f 2a ca f2 0f 59 c8 f2 0f 11 0f 0f bf 14 06 Jul 19 02:38:08 tobor-server kernel: PMS LoudnessCmd[32151]: segfault at 0 ip 00001498864b8900 sp 0000149881cd00d8 error 4 in libswresample.so.4[1498864b0000+18000] likely on CPU 16 (core 4, socket 1) Jul 19 02:38:08 tobor-server kernel: Code: cc cc cc cc cc cc cc cc cc cc 8d 04 49 48 98 4d 89 c1 49 29 c1 48 63 c2 48 63 c9 49 39 f9 76 7c 66 2e 0f 1f 84 00 00 00 00 00 <f3> 0f 10 06 f3 0f 5a c0 f2 0f 11 07 f3 0f 10 04 06 48 01 c6 f3 0f Jul 19 02:38:40 tobor-server kernel: PMS LoudnessCmd[32179]: segfault at 0 ip 000014ae7be78060 sp 000014ae779440d8 error 4 in libswresample.so.4[14ae7be70000+18000] likely on CPU 11 (core 13, socket 0) Jul 19 02:38:40 tobor-server kernel: Code: 01 cf 4c 39 c7 72 e3 c3 cc cc 8d 04 49 48 98 4d 89 c1 49 29 c1 48 63 c2 48 63 c9 49 39 f9 76 75 f2 0f 10 05 22 05 ff ff 66 90 <0f> bf 16 0f 57 c9 f2 0f 2a ca f2 0f 59 c8 f2 0f 11 0f 0f bf 14 06 Jul 19 02:39:22 tobor-server kernel: PMS LoudnessCmd[34204]: segfault at 0 ip 000014b820278060 sp 000014b81bf970d8 error 4 in libswresample.so.4[14b820270000+18000] likely on CPU 47 (core 13, socket 1) Jul 19 02:39:22 tobor-server kernel: Code: 01 cf 4c 39 c7 72 e3 c3 cc cc 8d 04 49 48 98 4d 89 c1 49 29 c1 48 63 c2 48 63 c9 49 39 f9 76 75 f2 0f 10 05 22 05 ff ff 66 90 <0f> bf 16 0f 57 c9 f2 0f 2a ca f2 0f 59 c8 f2 0f 11 0f 0f bf 14 06 Jul 19 02:39:23 tobor-server kernel: PMS LoudnessCmd[36896]: segfault at 0 ip 000014e50e890060 sp 000014e50a00b0d8 error 4 in libswresample.so.4[14e50e888000+18000] likely on CPU 42 (core 8, socket 1) Jul 19 02:39:23 tobor-server kernel: Code: 01 cf 4c 39 c7 72 e3 c3 cc cc 8d 04 49 48 98 4d 89 c1 49 29 c1 48 63 c2 48 63 c9 49 39 f9 76 75 f2 0f 10 05 22 05 ff ff 66 90 <0f> bf 16 0f 57 c9 f2 0f 2a ca f2 0f 59 c8 f2 0f 11 0f 0f bf 14 06 Is this some clue to the original problem? tobor-server-diagnostics-20230719-1146.zip
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Frequent crashes since 6.12.0 appear to have corrupted cache & parity
It's true everything appears to be working now, but for my cache drives and parity to fail within two days of each other, I feel like something bigger is the problem, I'm only addressing the symptoms but haven't found the cause of the problems. I am hoping the diagnostics and logs can help identify this problem. Attached is the system log, however it's missing the period where my parity failed. syslog-10.0.0.200.log
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Frequent crashes since 6.12.0 appear to have corrupted cache & parity
Hey, I've been having issues since 6.12.0 (now on 6.12.3). The system was regularly crashing which I posted about here. While attempting to apply a recommended fix, it became clear that the docker image was corrupted, leading to me realise the problem was bigger and the cache drive partition was corrupted (was only operating in read only). I cleared and reformatted the cache drives and then began transferring my data back, when I noticed the parity drive was now not readable. I couldn't generate a SMART report or perform any checks on the parity drive, so I shut down, checked cables and connections and rebooted, the parity drive was no longer visible in the UI, so as an experiment I switched the parity drive bay with another drive, now the parity drive is back, can generate SMART reports but needs to be formatted and parity rebuilt. I'm now rebuilding the parity, but I get the feeling I might be missing some bigger issue. I've attached diagnostics and a SMART report for the parity drive, is there anything here I should be worried about? As a small side note, I noticed that FCP is reporting the "Write Cache is disabled" on the parity and drives 1-22, however I have 23 disks in my array (plus the parity), it seems odd that one disk would not be reporting the same "Write Cache is disabled"... tobor-server-diagnostics-20230717-1503.zip WD161KFGX-68AFSM_2VGD275B_3500605ba011718e8-20230717-1500.txt