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Cannot mount usb drive

Featured Replies

Hi,

 

I use a usb drive to backup my share once a week.  Its a usb i use for other machines to take backups.  The usb drive has been fine up to now and still works in the other machines but in the last few days it wont mount on unraid saying in the log its already mounted. I think i must have disconnected it previously without a clean unmount.  Is there a way of fixing this without rebooting the server?  Ive tested my other usb drive which is the same usb model and that one mounts fine on unraid.

 

Im still on 6.8.3 at the moment on my HPZ620.  Diags attached.

 

Mar 18 16:42:40 Tower kernel: usb 3-2.1: new high-speed USB device number 10 using xhci_hcd
Mar 18 16:42:40 Tower kernel: usb-storage 3-2.1:1.0: USB Mass Storage device detected
Mar 18 16:42:40 Tower kernel: scsi host0: usb-storage 3-2.1:1.0
Mar 18 16:42:41 Tower kernel: scsi 0:0:0:0: Direct-Access     Seagate  Expansion Desk   0915 PQ: 0 ANSI: 6
Mar 18 16:42:41 Tower kernel: sd 0:0:0:0: Attached scsi generic sg0 type 0
Mar 18 16:42:53 Tower kernel: sd 0:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
Mar 18 16:42:53 Tower kernel: sd 0:0:0:0: [sda] 11721045167 512-byte logical blocks: (6.00 TB/5.46 TiB)
Mar 18 16:42:53 Tower kernel: sd 0:0:0:0: [sda] 4096-byte physical blocks
Mar 18 16:42:53 Tower kernel: sd 0:0:0:0: [sda] Write Protect is off
Mar 18 16:42:53 Tower kernel: sd 0:0:0:0: [sda] Mode Sense: 47 00 00 08
Mar 18 16:42:53 Tower kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Mar 18 16:42:54 Tower kernel: sda: sda1 sda2
Mar 18 16:42:54 Tower kernel: sd 0:0:0:0: [sda] Attached SCSI disk
Mar 18 16:42:54 Tower rc.diskinfo[8929]: SIGHUP received, forcing refresh of disks info.
Mar 18 16:42:54 Tower unassigned.devices: Adding disk '/dev/sda1'...
Mar 18 16:42:54 Tower unassigned.devices: No filesystem detected on '/dev/sda1'.
Mar 18 16:42:54 Tower unassigned.devices: Partition 'ST6000DM003-2CY186_ZF302PAK-part1' cannot be mounted.
Mar 18 16:42:54 Tower unassigned.devices: Adding disk '/dev/sda2'...
Mar 18 16:42:54 Tower unassigned.devices: Drive '/dev/sda2' already mounted.
Mar 18 16:47:45 Tower kernel: usb 3-2.1: USB disconnect, device number 10
Mar 18 16:47:45 Tower kernel: sd 0:0:0:0: [sda] Synchronizing SCSI cache
Mar 18 16:47:45 Tower kernel: sd 0:0:0:0: [sda] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=0x00
Mar 18 16:47:45 Tower rc.diskinfo[8929]: SIGHUP received, forcing refresh of disks info.

 

tower-diagnostics-20210319-0904.zip

  • Community Expert
1 minute ago, ViperSuicide said:

Is there a way of fixing this without rebooting the server?

Unlikely.

  • Author

What is the safest way to reboot?  Manually stop Vms and dockers first or just use the reboot option in the gui without manually stopping anything?

 

I dont reboot very often unless i have to.

  • Community Expert

GUI reboot might work but depends on how your VMs are configured and the set timeout, if possible always best to stop them first, dockers should not be a problem.

  • Author

Stopped the VM and rebooted and all seems ok now.  I have the unraid upgrade to do next. 6.8.3 to 6.9.1.

 

Is there anything i need to be aware of before doing the upgrade? I have a backup of the usb.

 

Is it quick and simple like the plugin upgrades just with a reboot?  Then if there is an issue, is the rollback just copy the backup usb files over the top of the new and reboot again?

  • Community Expert
5 minutes ago, ViperSuicide said:

Is there anything i need to be aware of before doing the upgrade?

Always good to read the release notes.

 

5 minutes ago, ViperSuicide said:

Is it quick and simple like the plugin upgrades just with a reboot?  Then if there is an issue, is the rollback just copy the backup usb files over the top of the new and reboot again?

Usually yes.

 

  • Author
On 3/20/2021 at 9:01 AM, JorgeB said:

Always good to read the release notes.

 

Usually yes.

 


Upgrade complete. I’ll leave this video here in case it helps anyone else regarding the upgrade process 

 

 

 

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