[Unraid 6.9.2] HDD not appearing after reboots.

[Andru]

Hello good people of the Unraid forums!

 

Absolute noob on his first server setup here. Ive been using unraid for a couple of weeks now, it has

99% of the time been a lovely experience.

 

I am running UNRAID on a IBM X3550 M4, that has a ServeRAID M5110 card in it set in IT mode. (i will probably replace it with some sort of HBA board when I can find one I can afford)

 

The server currently has 1x 1TB Seagate disk in it, as well as 1x 250GB Samsung SSD for cache. And here is the issue:

Whenever I reboot the server, the 1TB disk is not always recognized. I also see that my UNRAID logs get filled up with the following line:

May  7 20:05:17 Unraid emhttpd: device /dev/sdc problem getting id
May  7 20:05:18 Unraid emhttpd: device /dev/sdc problem getting id
May  7 20:05:19 Unraid emhttpd: device /dev/sdc problem getting id
May  7 20:05:21 Unraid emhttpd: device /dev/sdc problem getting id
May  7 20:05:22 Unraid emhttpd: device /dev/sdc problem getting id
May  7 20:05:23 Unraid emhttpd: device /dev/sdc problem getting id
May  7 20:05:24 Unraid emhttpd: device /dev/sdc problem getting id

I have to pull out the disk from the server, re-insert it, then do the "new config" option in the Tools-tab to make it re-appear.

I do not know why this is necessary and would much prefer not to. Does anyone know what is wrong?

 

Thanks in advance!

 

 

 

 

[JorgeB]

Please post the diagnostics: Tools -> Diagnostics

[Andru]

Diagnostics right here:

unraid-diagnostics-20210509-1256.zip

[JorgeB]

Problem with RAID controller detecting the devices:

 

May  7 20:02:12 Unraid kernel: sd 1:0:24:0: Device offlined - not ready after error recovery
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: rejecting I/O to offline device
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Read Capacity(16) failed: Result: hostbyte=0x01 driverbyte=0x00
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Sense not available.
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Sense not available.
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] 0 512-byte logical blocks: (0 B/0 B)
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] 0-byte physical blocks
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Write Protect is off
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Mode Sense: 00 00 00 00
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Asking for cache data failed
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Assuming drive cache: write through
May  7 20:02:12 Unraid kernel: sd 1:0:24:0: [sdc] Attached SCSI disk

 

RAID controllers are not recommended anyway, use the onbaord SATA ports (or one of the recommend controllers).