Plex Transcode Issue

[Mezhom]

 I am having Issues getting my TV plex app(LG CX OLED), Apple Tv(4k) or chrome on PC to display transcoded Video.

 

GPU Quadro P2000

 

Nvidia-smi shows the transcode, drivers and GPU

Plex shows the (HW)transcode in the dashboard, the seconds count up as if its playing

 

Multipule Movies are 4K, direct play or transcode does not seem to work.

 

Some Lower res 1080P movies wonk on chrome some dont.

 

One Movie (Mulan) works just fine transcoded or direct.(4k)

 

 

my devices just show the loading wheel or error out.

 

Unraid 6.9.2

Nvidia plugin drivers tried: v465.27, v460.73.01

 

 

Tried CPU transcode, same issue Dual E5-2667, 64gb Ram.

 

Tried changing transcode folder to from /ect to a share /transcode, and tried leaving blank

Properly paths set.

 

 

 

Nvidia-SMI

 

+-----------------------------------------------------------------------------+
| NVIDIA-SMI 460.73.01    Driver Version: 460.73.01    CUDA Version: 11.2     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|                               |                      |               MIG M. |
|===============================+======================+======================|
|   0  Quadro P2000        Off  | 00000000:83:00.0 Off |                  N/A |
| 57%   55C    P0    25W /  75W |   2650MiB /  5059MiB |      0%      Default |
|                               |                      |                  N/A |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes:                                                                  |
|  GPU   GI   CI        PID   Type   Process name                  GPU Memory |
|        ID   ID                                                   Usage      |
|=============================================================================|
|    0   N/A  N/A       395      C   ...diaserver/Plex Transcoder     1169MiB |
|    0   N/A  N/A     30240      C   ...diaserver/Plex Transcoder     1478MiB |
+-----------------------------------------------------------------------------+

 

 

 

 

 

Log from Plex transcode

 

<SessionReport version="2" startTime="0" startTimestamp="May 08, 2021 12:01:26.334" key="/library/metadata/44483" session="llwoe5yxupac76hebw6fvk7m" transcode="rf6pwt0ju4htxvjwz7h2rrix">
<User id="28376485" thumb="https://plex.tv/users/56e10d8c433b62ac/avatar?c=1581263965" title="Eric" />
<Player address="192.168.1.169" device="Windows" machineIdentifier="wd6o89xid4lqe0yiyzg6p5vv" model="bundled" platform="Chrome" platformVersion="90.0" product="Plex Web" remotePublicAddress="172.219.239.192" state="" title="Chrome" vendor="" version="4.54.5" local="1" relayed="0" secure="1" userID="28376485" />
<Variants>
<Variant id="da11693b-3e98-411b-b799-7f5601a4f827" targetBitrate="48345" context="streaming" sourceVideoCodec="hevc" sourceAudioCodec="truehd" videoDecision="transcode" audioDecision="transcode" protocol="dash" container="mp4" videoCodec="h264" audioCodec="aac" audioChannels="2" transcodeHwRequested="1" transcodeHwDecoding="nvdec" transcodeHwEncoding="nvenc" transcodeHwDecodingTitle="NVIDIA (NVDEC)" transcodeHwEncodingTitle="NVIDIA (NVENC)" transcodeHwFullPipeline="1">
<Media id="103462" videoProfile="main 10" audioChannels="2" audioCodec="aac" bitrate="46042" container="mp4" duration="8607359" height="1280" optimizedForStreaming="1" protocol="dash" videoCodec="h264" videoFrameRate="24p" videoResolution="1080p" width="3072" selected="1">
<Part deepAnalysisVersion="4" hasThumbnail="1" id="104123" requiredBandwidths="2147483647,2147483647,2147483647,2147483647,2147483647,2147483647,2147483647,2147483647" videoProfile="main 10" bitrate="46042" container="mp4" duration="8607359" height="1280" optimizedForStreaming="1" protocol="dash" width="3072" decision="transcode" selected="1">
<Stream bitrate="45786" codec="h264" colorPrimaries="bt2020" default="1" displayTitle="4K (HEVC Main 10 HDR)" extendedDisplayTitle="4K (HEVC Main 10 HDR)" frameRate="23.975999999999999" height="1280" id="223725" requiredBandwidths="47511,40760,24411,20571,18653,17254,16563,16563" streamType="1" width="3072" decision="transcode" location="segments-video" />
<Stream bitrate="256" bitrateMode="cbr" channels="2" codec="aac" displayTitle="English (TRUEHD 7.1)" extendedDisplayTitle="English (7.1) (Dolby Atmos TrueHD)" id="223751" language="English" languageCode="eng" requiredBandwidths="5043,4754,4486,4332,4225,4148,4078,4078" selected="1" streamType="2" decision="transcode" location="segments-audio" />
</Part>
</Media>
</Variant>
</Variants>
<SegmentList>
<Segment duration="0" startOffset="-1" endOffset="-1">
<Timelines>
<Download startTime="349" fileType="audio" variant="da11693b-3e98-411b-b799-7f5601a4f827" />
<Download startTime="351" fileType="video" variant="da11693b-3e98-411b-b799-7f5601a4f827" />
</Timelines>
</Segment>
</SegmentList>
<PlaybackReports />
<StateReports />
<StateReports />
</SessionReport>
 

 

[Mezhom]

I think I may have found the issue.

 

if I change from TrueHD 7.1 to AC3 5.1 

it works.

 

any way to default this in Plex?