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Files missing from disk

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Hello to all, 

 

all of my files disappeared from one of the drives. The folders are present but the files are missing. 

 

here is my diagnostic files.

 

any help is appriciated.

htpc-diagnostics-20210609-1057.zip

image.png.150c1beae85a4af05225ade757f908a8.png

 

Look at the names of these two shares in the screen capture above.  I suspect that you have two directories (Shares) that have the same name EXCEPT for the Capital 'N'.  Windows ignores capitalization in all file/directories names.  It would consider that they are the same item.  It will only allow access to one of them! (Linux will consider that they are two different items and allow access to both of them!)    The first one Windows encounters when it scans the file system will be the one it uses. 

 

You will have to do the fix at the Linux level.

  • Author
5 minutes ago, Frank1940 said:

image.png.150c1beae85a4af05225ade757f908a8.png

 

Look at the names of these two shares in the screen capture above.  I suspect that you have two directories (Shares) that have the same name EXCEPT for the Capital 'N'.  Windows ignores capitalization in all file/directories names.  It would consider that they are the same item.  It will only allow access to one of them! (Linux will consider that they are two different items and allow access to both of them!)    The first one Windows encounters when it scans the file system will be the one it uses. 

 

You will have to do the fix at the Linux level.

I'm unexperienced in Linux, how can I fix it or what I should search on google?

It can be done from the Command line but I would rule that out since you don't have much Linux experience.

 

The are two file managers that use a GUI-type interface that are available.  The first come as a part of the standard Unraid install, called mc and it works in the built-in terminal.  The second one is the Binhex-Krusader that is a Docker app.  (You can get this through the APPS tab.)

 

mc is a bit more difficult to use (IMO) but it will do the job.  (Google  Linux mc manual  to get help in using it.)

 

Krusader takes a bit longer to get setup but it works more like any modern file manager so the leaning curve is quicker. 

 

First thing to do is to figure out how you ended up in this situation.  It normally happens when you mis-confgure a Docker or some other application in its configuration settings.  Be sure that fix that first.  

 

You will have to copy/move the contents of one of these 'shares' into the other (proper) one.  Be very careful when you do this so you don't overwrite an newer file with an older one!  When you have all empty directories in the 'wrong' share, delete it.

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