Replace Failed Data Drive on Version: 6.9.2

[dgullett]

Disk 1 Data Drived failed. I repalced it but now I am lost. I go to MAIN, Then pop down on disk 1 and then when I choose the new drive and click it, it disappears? What am I doing wrong

 

[itimpi]

Sounds as if something else is going on.    You should post your system’s diagnostics zip file (obtained via Tools->Diagnostics) so we can get a better idea of what is happening and provide sensible advice.

[dgullett]

nas05-diagnostics-20210710-1037.zip Here is the zip file

[itimpi]

According to the syslog you seem to be getting continual errors on drive with model ST10000VN0008 and serial ZS50MLLR.    In addition it does not provide valid SMART data.   Is that the one you are trying to add?

[dgullett]

Yes, ST10000VN0008_ZS50MLLR is the brand new drive. I did a shutdown, pulled out the old one, put in the new one.

[itimpi]

37 minutes ago, dgullett said:

Yes, ST10000VN0008_ZS50MLLR is the brand new drive. I did a shutdown, pulled out the old one, put in the new one.

If that is the new drive then you either have a cabling issue or the disk itself is faulty.  The results seem to point towards it being the disk.

 

if possible I would suggest plugging it into a Windows/Mac and running the manufacturers diagnostic tools (Seatools I think) to see what it reports.

[dgullett]

Seatools Passed, BUT!! Windows would not format it, it saw it but would not initialize. So I have anouther new in the box on the self and it worked no issue. Thanks for the help... Disk 1 is now rebuilding.