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Server loses network connection/monitor/keyboard response Ver: 6.9.2

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Approximately once every day or two (randomly) my server loses all network connection and I cant connect to it. I hooked up a monitor and keyboard to see if I could access the server but that seems to drop as well. I cant seem to narrow down what is causing the issue but I am no linux/unraid guru. I have looked through the diag files but again I may not be noticing something. I am trying to narrow it down before I go replacing things. I have seen where people have had issues with their network cards but from what I have read they dont also take out the monitor and keyboard response. Any advice? (Diag files attached)

My hardware is:
M/B: ASUSTeK COMPUTER INC. Pro WS X570-ACE Version Rev X.0x - s/n: 190552238800493

BIOS: American Megatrends Inc. Version 3801. Dated: 07/30/2021

CPU: AMD Ryzen 9 3900X 12-Core @ 3800 MHz

GPU: Quadro P2000 

HVM: Enabled

IOMMU: Enabled

Cache: 768 KiB, 6 MB, 64 MB

Memory: 32 GiB DDR4 Multi-bit ECC (max. installable capacity 128 GiB)

Network: bond0: fault-tolerance (active-backup), mtu 1500
 eth0: 1000 Mbps, full duplex, mtu 1500
 eth1: interface down

Kernel: Linux 5.10.28-Unraid x86_64

OpenSSL: 1.1.1j

sisyphus-diagnostics-20220123-0042.zip

Edited by Rolx

Solved by ChatNoir

  • Rolx changed the title to Server loses network connection/monitor/keyboard response Ver: 6.9.2
  • Solution

You should check your C-State settings in BIOS

 

If it does not solve your issue, you should set up a syslog server as the logs on the diagnostics are lost on reboot.

  • Author
11 hours ago, ChatNoir said:

You should check your C-State settings in BIOS

 

If it does not solve your issue, you should set up a syslog server as the logs on the diagnostics are lost on reboot.

Thank you for the reply. I will check my C-State and also check on setting up a syslog server and report back.

 

  • Author

So far so good... appears it was the Cstate. That setting was hidden in the bios but I was able to change it. Thanks again!

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