Starting diagnostics collection hanging

[hughs]

I can't access my server web gui.

 

Have ssh'd in but after using the diagnostics command my terminal is hanging on "Starting diagnostics collection..."

 

Should there be some kind of response to confirm the log files have been written to the boot usb? I really don't want to reboot the servers or anything until I know the log file is safe. 

 

Is there another way I can retreve the log file? I've connected a screen direclty to the server but it's not outputting any hdmi signal. I can ping the server though.

 

FYI - new user, first post, pretty basic level of understanding here.

 

thanks

[trurl]

What do you get from command line with this? 

df -h

 

[hughs]

Thanks for replying trurl

 

Filesystem      Size  Used Avail Use% Mounted on

rootfs          7.8G  725M  7.1G  10% /

devtmpfs        7.8G     0  7.8G   0% /dev

tmpfs           7.8G     0  7.8G   0% /dev/shm

cgroup_root     8.0M     0  8.0M   0% /sys/fs/cgroup

tmpfs           128M  372K  128M   1% /var/log

/dev/sda1        29G  254M   29G   1% /boot

overlay         7.8G  725M  7.1G  10% /lib/modules

overlay         7.8G  725M  7.1G  10% /lib/firmware

tmpfs           1.0M     0  1.0M   0% /mnt/disks

tmpfs           1.0M     0  1.0M   0% /mnt/remotes

/dev/md1        7.3T  1.5T  5.9T  21% /mnt/disk1

/dev/sdd1       466G   22G  444G   5% /mnt/cache

shfs            7.3T  1.5T  5.9T  21% /mnt/user0

shfs            7.3T  1.5T  5.9T  21% /mnt/user

/dev/loop2       20G  2.2G   18G  11% /var/lib/docker

/dev/loop3      1.0G  3.8M  905M   1% /etc/libvirt

/dev/sdf1       197M   512  197M   1% /mnt/disks/EFI

/dev/sdf2       1.9T  449G  1.4T  25% /mnt/disks/tchaikovsky

[trurl]

That looks OK. Thought maybe you had filled rootfs and so used up all of the OS space.

52 minutes ago, hughs said:

can't access my server web gui

52 minutes ago, hughs said:

new user

 

Did it ever work?

[hughs]

nope still no luck. Is there any point running diagnostics again? I would have thought it no responce came within a few minutes that none evere would?

 

I guess I should just reboot via command - but I was hoping for those log files!

 

[trurl]

You didn't actually answer

15 minutes ago, trurl said:

Did it ever work?

Or maybe you answered an understanding of the question different than the one I had in mind.

 

Assuming you can get the webUI after, reboot and attach diagnostics to your NEXT post in this thread

[hughs]

21 minutes ago, hughs said:

nope still no luck

That was my reply to you asking did it ever work - sorry if that wasn't clear.

 

Will do - thanks

[hughs]

Here it is. tower-diagnostics-20220306-2213.zip

[trurl]

 

[hughs]

Thanks trurl