April 21, 20224 yr Hello, I've experienced multiple errors with a particular HDD. I've swapped SATA cables, tried different SATA slots, and a different UNRAID system to no avail, thus suspecting a hardware failure. As part of the RMA process, I completed a diagnostic test as per the manufacturer's instructions, which the HDD PASSED in all areas. Tonight, I tried the SMART extended self-test once more in the original UNRAID system which failed almost immediately. So that I can learn myself, and perhaps provide evidence for a RMA claim, I was hoping to get some help in interpreting the SMART log as given by UNRAID. Log attached. Spoiler smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.27-Unraid] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate IronWolf Device Model: ST8000VN004-2M2101 Serial Number: WKD37GS6 LU WWN Device Id: 5 000c50 0c791659a Firmware Version: SC60 User Capacity: 8,001,563,222,016 bytes [8.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 3.0 Gb/s) Local Time is: Thu Apr 21 18:45:48 2022 AEST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Disabled ATA Security is: Disabled, NOT FROZEN [SEC1] Write SCT (Get) Feature Control Command failed: scsi error badly formed scsi parameters Wt Cache Reorder: Unknown (SCT Feature Control command failed) === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 121) The previous self-test completed having the read element of the test failed. Total time to complete Offline data collection: ( 567) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 721) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x50bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate POSR-- 079 064 044 - 156991473 3 Spin_Up_Time PO---- 082 080 000 - 0 4 Start_Stop_Count -O--CK 100 100 020 - 108 5 Reallocated_Sector_Ct PO--CK 100 100 010 - 8 7 Seek_Error_Rate POSR-- 082 060 045 - 147559927 9 Power_On_Hours -O--CK 096 096 000 - 3738 10 Spin_Retry_Count PO--C- 100 100 097 - 0 12 Power_Cycle_Count -O--CK 100 100 020 - 57 18 Head_Health PO-R-- 100 100 050 - 0 187 Reported_Uncorrect -O--CK 100 100 000 - 0 188 Command_Timeout -O--CK 100 096 000 - 4295229444 190 Airflow_Temperature_Cel -O---K 067 049 040 - 33 (Min/Max 19/33) 192 Power-Off_Retract_Count -O--CK 100 100 000 - 36 193 Load_Cycle_Count -O--CK 100 100 000 - 945 194 Temperature_Celsius -O---K 033 051 000 - 33 (0 13 0 0 0) 195 Hardware_ECC_Recovered -O-RC- 082 064 000 - 156991473 197 Current_Pending_Sector -O--C- 063 063 000 - 18296 198 Offline_Uncorrectable ----C- 063 063 000 - 18296 199 UDMA_CRC_Error_Count -OSRCK 200 200 000 - 0 240 Head_Flying_Hours ------ 100 253 000 - 3047h+24m+19.466s 241 Total_LBAs_Written ------ 100 253 000 - 51945083248 242 Total_LBAs_Read ------ 100 253 000 - 425272654797 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 5 Comprehensive SMART error log 0x03 GPL R/O 5 Ext. Comprehensive SMART error log 0x04 GPL R/O 256 Device Statistics log 0x04 SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x08 GPL R/O 2 Power Conditions log 0x09 SL R/W 1 Selective self-test log 0x0a GPL R/W 8 Device Statistics Notification 0x0c GPL R/O 2048 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x13 GPL R/O 1 SATA NCQ Send and Receive log 0x15 GPL R/W 1 Rebuild Assist log 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x24 GPL R/O 768 Current Device Internal Status Data log 0x2f GPL - 1 Set Sector Configuration 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xa1 GPL,SL VS 24 Device vendor specific log 0xa2 GPL VS 16320 Device vendor specific log 0xa4 GPL,SL VS 160 Device vendor specific log 0xa6 GPL VS 192 Device vendor specific log 0xa8-0xa9 GPL,SL VS 136 Device vendor specific log 0xab GPL VS 1 Device vendor specific log 0xad GPL VS 16 Device vendor specific log 0xbe-0xbf GPL VS 65535 Device vendor specific log 0xc1 GPL,SL VS 8 Device vendor specific log 0xc3 GPL,SL VS 32 Device vendor specific log 0xc9 GPL,SL VS 8 Device vendor specific log 0xca GPL,SL VS 16 Device vendor specific log 0xcd GPL,SL VS 8 Device vendor specific log 0xd1 GPL VS 336 Device vendor specific log 0xd2 GPL VS 10000 Device vendor specific log 0xd4 GPL VS 2048 Device vendor specific log 0xda GPL,SL VS 1 Device vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (5 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed: read failure 90% 3738 157080 # 2 Short offline Completed without error 00% 3491 - # 3 Short offline Completed without error 00% 3426 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 522 (0x020a) Device State: Active (0) Current Temperature: 33 Celsius Power Cycle Min/Max Temperature: 19/33 Celsius Lifetime Min/Max Temperature: 13/51 Celsius Under/Over Temperature Limit Count: 0/0 SMART Status: 0xc24f (PASSED) Vendor specific: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 03 00 00 00 00 00 00 00 00 00 00 00 SCT Temperature History Version: 2 Temperature Sampling Period: 3 minutes Temperature Logging Interval: 59 minutes Min/Max recommended Temperature: 10/25 Celsius Min/Max Temperature Limit: 5/70 Celsius Temperature History Size (Index): 128 (14) Index Estimated Time Temperature Celsius 15 2022-04-16 13:16 37 ****************** 16 2022-04-16 14:15 36 ***************** ... ..( 4 skipped). .. ***************** 21 2022-04-16 19:10 36 ***************** 22 2022-04-16 20:09 37 ****************** ... ..( 3 skipped). .. ****************** 26 2022-04-17 00:05 37 ****************** 27 2022-04-17 01:04 38 ******************* 28 2022-04-17 02:03 38 ******************* 29 2022-04-17 03:02 37 ****************** 30 2022-04-17 04:01 37 ****************** 31 2022-04-17 05:00 36 ***************** ... ..( 4 skipped). .. ***************** 36 2022-04-17 09:55 36 ***************** 37 2022-04-17 10:54 35 **************** ... ..( 3 skipped). .. **************** 41 2022-04-17 14:50 35 **************** 42 2022-04-17 15:49 36 ***************** ... ..( 2 skipped). .. ***************** 45 2022-04-17 18:46 36 ***************** 46 2022-04-17 19:45 37 ****************** ... ..( 2 skipped). .. ****************** 49 2022-04-17 22:42 37 ****************** 50 2022-04-17 23:41 ? - 51 2022-04-18 00:40 19 - 52 2022-04-18 01:39 34 *************** 53 2022-04-18 02:38 36 ***************** 54 2022-04-18 03:37 37 ****************** 55 2022-04-18 04:36 36 ***************** 56 2022-04-18 05:35 36 ***************** 57 2022-04-18 06:34 36 ***************** 58 2022-04-18 07:33 35 **************** ... ..( 8 skipped). .. **************** 67 2022-04-18 16:24 35 **************** 68 2022-04-18 17:23 36 ***************** 69 2022-04-18 18:22 37 ****************** 70 2022-04-18 19:21 37 ****************** 71 2022-04-18 20:20 37 ****************** 72 2022-04-18 21:19 38 ******************* 73 2022-04-18 22:18 39 ******************** 74 2022-04-18 23:17 39 ******************** 75 2022-04-19 00:16 38 ******************* 76 2022-04-19 01:15 ? - 77 2022-04-19 02:14 36 ***************** 78 2022-04-19 03:13 38 ******************* ... ..( 2 skipped). .. ******************* 81 2022-04-19 06:10 38 ******************* 82 2022-04-19 07:09 37 ****************** ... ..( 2 skipped). .. ****************** 85 2022-04-19 10:06 37 ****************** 86 2022-04-19 11:05 36 ***************** 87 2022-04-19 12:04 37 ****************** 88 2022-04-19 13:03 36 ***************** ... ..( 4 skipped). .. ***************** 93 2022-04-19 17:58 36 ***************** 94 2022-04-19 18:57 37 ****************** 95 2022-04-19 19:56 37 ****************** 96 2022-04-19 20:55 37 ****************** 97 2022-04-19 21:54 38 ******************* 98 2022-04-19 22:53 38 ******************* 99 2022-04-19 23:52 38 ******************* 100 2022-04-20 00:51 37 ****************** 101 2022-04-20 01:50 39 ******************** 102 2022-04-20 02:49 38 ******************* ... ..( 6 skipped). .. ******************* 109 2022-04-20 09:42 38 ******************* 110 2022-04-20 10:41 37 ****************** ... ..( 6 skipped). .. ****************** 117 2022-04-20 17:34 37 ****************** 118 2022-04-20 18:33 38 ******************* ... ..( 2 skipped). .. ******************* 121 2022-04-20 21:30 38 ******************* 122 2022-04-20 22:29 ? - 123 2022-04-20 23:28 20 * 124 2022-04-21 00:27 24 ***** 125 2022-04-21 01:26 24 ***** 126 2022-04-21 02:25 24 ***** 127 2022-04-21 03:24 23 **** ... ..( 3 skipped). .. **** 3 2022-04-21 07:20 23 **** 4 2022-04-21 08:19 22 *** ... ..( 3 skipped). .. *** 8 2022-04-21 12:15 22 *** 9 2022-04-21 13:14 21 ** ... ..( 2 skipped). .. ** 12 2022-04-21 16:11 21 ** 13 2022-04-21 17:10 ? - 14 2022-04-21 18:09 19 - SCT Error Recovery Control: Read: 70 (7.0 seconds) Write: 70 (7.0 seconds) Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 1) == 0x01 0x008 4 57 --- Lifetime Power-On Resets 0x01 0x010 4 3738 --- Power-on Hours 0x01 0x018 6 51944529168 --- Logical Sectors Written 0x01 0x020 6 63412713 --- Number of Write Commands 0x01 0x028 6 425270610688 --- Logical Sectors Read 0x01 0x030 6 692897702 --- Number of Read Commands 0x01 0x038 6 - --- Date and Time TimeStamp 0x03 ===== = = === == Rotating Media Statistics (rev 1) == 0x03 0x008 4 3307 --- Spindle Motor Power-on Hours 0x03 0x010 4 3093 --- Head Flying Hours 0x03 0x018 4 945 --- Head Load Events 0x03 0x020 4 8 --- Number of Reallocated Logical Sectors 0x03 0x028 4 0 --- Read Recovery Attempts 0x03 0x030 4 0 --- Number of Mechanical Start Failures 0x03 0x038 4 18296 --- Number of Realloc. Candidate Logical Sectors 0x03 0x040 4 36 --- Number of High Priority Unload Events 0x04 ===== = = === == General Errors Statistics (rev 1) == 0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors 0x04 0x010 4 0 --- Resets Between Cmd Acceptance and Completion 0x05 ===== = = === == Temperature Statistics (rev 1) == 0x05 0x008 1 33 --- Current Temperature 0x05 0x010 1 28 --- Average Short Term Temperature 0x05 0x018 1 33 --- Average Long Term Temperature 0x05 0x020 1 51 --- Highest Temperature 0x05 0x028 1 21 --- Lowest Temperature 0x05 0x030 1 47 --- Highest Average Short Term Temperature 0x05 0x038 1 22 --- Lowest Average Short Term Temperature 0x05 0x040 1 36 --- Highest Average Long Term Temperature 0x05 0x048 1 30 --- Lowest Average Long Term Temperature 0x05 0x050 4 0 --- Time in Over-Temperature 0x05 0x058 1 70 --- Specified Maximum Operating Temperature 0x05 0x060 4 0 --- Time in Under-Temperature 0x05 0x068 1 5 --- Specified Minimum Operating Temperature 0x06 ===== = = === == Transport Statistics (rev 1) == 0x06 0x008 4 156 --- Number of Hardware Resets 0x06 0x010 4 29 --- Number of ASR Events 0x06 0x018 4 0 --- Number of Interface CRC Errors 0xff ===== = = === == Vendor Specific Statistics (rev 1) == 0xff 0x010 7 0 --- Vendor Specific 0xff 0x018 7 0 --- Vendor Specific |||_ C monitored condition met ||__ D supports DSN |___ N normalized value Pending Defects log (GP Log 0x0c) Index LBA Hours 0 157080 3564 1 157081 3564 2 157082 3564 3 157083 3564 4 157084 3564 5 157085 3564 6 157086 3564 7 157087 3564 8 157088 3564 9 157089 3564 10 157090 3564 11 157091 3564 12 157092 3564 13 157093 3564 14 157094 3564 15 157095 3564 16 157096 3564 17 157097 3564 18 157098 3564 19 157099 3564 20 157100 3564 21 157101 3564 22 157102 3564 23 157103 3564 24 157104 3564 25 157105 3564 26 157106 3564 27 157107 3564 28 157108 3564 29 157109 3564 30 157110 3564 SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x000a 2 5 Device-to-host register FISes sent due to a COMRESET 0x0001 2 0 Command failed due to ICRC error 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS
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