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Errors showing up on web interface

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If an error shows up on the web interface (next to reads and writes) does that mean:

 

-you've lost some data

-your drive has an issue, but unraid detected it and put the data on a diff drive

-nothing at all, just FYI so you can check smart etc?

 

I've got 80 errors (and dmesg shows the typical linuxy error messages when a drive or controller is on the way out) but want to know what that really means.

 

I know that either way I need to check cables and replace either card or disk (if cable isn't loose).

It indicates a read error. Get a SMART report for the drive.

  • Author

Drive showing errors:

 

smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD15EARS-00Z5B1
Serial Number:    WD-WMAVU2375378
Firmware Version: 80.00A80
User Capacity:    1,500,300,828,160 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue May 24 18:09:31 2011 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
				was completed without error.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (32400) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3031)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   186   183   021    Pre-fail  Always       -       5691
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       85
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   086   086   000    Old_age   Always       -       10294
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       32
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       21
193 Load_Cycle_Count        0x0032   179   179   000    Old_age   Always       -       65906
194 Temperature_Celsius     0x0022   123   108   000    Old_age   Always       -       27
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       20
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       7
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       52

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      7466         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Drive showing errors:

 

smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD15EARS-00Z5B1
Serial Number:    WD-WMAVU2375378
Firmware Version: 80.00A80
User Capacity:    1,500,300,828,160 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue May 24 18:09:31 2011 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
				was completed without error.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (32400) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3031)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
 1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
 3 Spin_Up_Time            0x0027   186   183   021    Pre-fail  Always       -       5691
 4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       85
 5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
 7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
 9 Power_On_Hours          0x0032   086   086   000    Old_age   Always       -       10294
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       32
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       21
193 Load_Cycle_Count        0x0032   179   179   000    Old_age   Always       -       65906
194 Temperature_Celsius     0x0022   123   108   000    Old_age   Always       -       27
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       20
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       7
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       52

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      7466         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
   1        0        0  Not_testing
   2        0        0  Not_testing
   3        0        0  Not_testing
   4        0        0  Not_testing
   5        0        0  Not_testing
Selective self-test flags (0x0):
 After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

You have 20 sectors that were un-readable.  They should be re-allocated when next written.

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       20

 

Are you running with a parity drive?  Normally, if you have parity established and a read error occurs the correct data will be re-constructed from parity and the remaining data drives and re-written to the drive whose sector could not be read.  This is intended to allow the SMART firmware on the disk to re-allocate the sector.

 

If the read error occurred when no parity is in effect, the corrective action cannot occur and you may lose data.

  • Author

You have 20 sectors that were un-readable.  They should be re-allocated when next written.

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      20

 

Are you running with a parity drive?  Normally, if you have parity established and a read error occurs the correct data will be re-constructed from parity and the remaining data drives and re-written to the drive whose sector could not be read.  This is intended to allow the SMART firmware on the disk to re-allocate the sector.

 

If the read error occurred when no parity is in effect, the corrective action cannot occur and you may lose data.

 

I'm running parity, and have not noticed any issues in files (but I guess how would I know?)

 

Is this a

-"replace drive NOW" problem

-"replace drive in the next month or two" problem

or

-"don't worry, the disk will heal itself by reallocation and you're protected by parity" problem

?

 

Thanks

  • Author

Oh, I also forgot to add, I've since run a parity check with no errors.

Is this a

-"replace drive NOW" problem

This is the safest course.

-"replace drive in the next month or two" problem

This is risky if another disk were to fail.

or

-"don't worry, the disk will heal itself by reallocation and you're protected by parity" problem

?

The Current_Pending_Sector will be decremented upon the next write to it. The sector will be reallocated and the Reallocated_Sector_Ct will increase if the write fails again. If the write is successful it will not be reallocated. Parity is correcting the failed reads. This is not a safe condition because if another drive fails it cannot be reconstructed correctly because this drive can't be read.

 

There are 2 options:

1. Rebuild this disk onto itself and see how the Current_Pending_Sector count resolves.

2. Rebuild onto a new pre-cleared disk and then pre-clear this disk to see how the Current_Pending_Sector count resolves.

  • Author

Is this a

-"replace drive NOW" problem

This is the safest course.

 

There are 2 options:

1. Rebuild this disk onto itself and see how the Current_Pending_Sector count resolves.

2. Rebuild onto a new pre-cleared disk and then pre-clear this disk to see how the Current_Pending_Sector count resolves.

 

~9 years ago I had an awesome raid5 system.  4x250gb disks for 750gb usable using mdadm.

 

I used it for 1.5 years, then started getting errors.  I ignored them.

 

1 week later 2 disks died at once and I lost ALL of my data.

 

WD-WMAVU2375378 is going in the bin, to be replaced by a new drive.

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This topic is now archived and is closed to further replies.

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