Sepp Posted July 1, 2022 Share Posted July 1, 2022 I'm trying to use an internal 2.5" HDD to serve as my external storage media and for backups. This HDD had been previously on a Windows machine for a long time before some of my files became corrupted, and so I simply changed it for an SSD. CrystalDiskInfo reports the drive's health as 'good', however, HDDScan shows a warning for "UltraDMA CRC Errors". This is the results of running smartctl -a on it: smartctl 7.3 2022-02-28 r5338 [x86_64-w64-mingw32-w10-21H2] (sf-7.3-1) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Mobile HDD Device Model: ST1000LM035-1RK172 Firmware Version: SDM1 User Capacity: 1,000,204,886,016 bytes [1.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Form Factor: 2.5 inches Device is: In smartctl database 7.3/5319 ATA Version is: ACS-3 T13/2161-D revision 3b SATA Version is: SATA 3.1, 6.0 Gb/s (current: 1.5 Gb/s) SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 0) seconds. Offline data collection capabilities: (0x71) SMART execute Offline immediate. No Auto Offline data collection support. Suspend Offline collection upon new command. No Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 169) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x3035) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 072 051 006 Pre-fail Always - 15037148 3 Spin_Up_Time 0x0003 099 099 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 065 065 020 Old_age Always - 36007 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 080 060 045 Pre-fail Always - 22014115380 9 Power_On_Hours 0x0032 100 086 000 Old_age Always - 55 (236 20 0) 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 092 020 Old_age Always - 56 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 3990 188 Command_Timeout 0x0032 100 081 000 Old_age Always - 30067195949 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 068 049 040 Old_age Always - 32 (Min/Max 29/32) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 197 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 69 193 Load_Cycle_Count 0x0032 064 064 000 Old_age Always - 73637 194 Temperature_Celsius 0x0022 032 051 000 Old_age Always - 32 (0 18 0 0 0) 197 Current_Pending_Sector 0x0012 100 051 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 051 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 3 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 12591 (154 139 0) 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 98336960706 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 114926523300 254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0 SMART Error Log Version: 1 ATA Error Count: 3475 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 3475 occurred at disk power-on lifetime: 29 hours (1 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 88 7d f4 09 Error: UNC at LBA = 0x09f47d88 = 167017864 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 00 08 88 7d f4 49 00 00:38:49.208 READ FPDMA QUEUED 60 00 08 80 7d f4 49 00 00:38:49.195 READ FPDMA QUEUED 60 00 08 b0 a8 21 49 00 00:38:49.182 READ FPDMA QUEUED 60 00 08 a8 a8 21 49 00 00:38:49.181 READ FPDMA QUEUED 60 00 08 a0 a8 21 49 00 00:38:49.181 READ FPDMA QUEUED Error 3474 occurred at disk power-on lifetime: 29 hours (1 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 80 7d f4 09 Error: UNC at LBA = 0x09f47d80 = 167017856 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 00 08 80 7d f4 49 00 00:38:46.657 READ FPDMA QUEUED 60 00 08 78 7d f4 49 00 00:38:46.625 READ FPDMA QUEUED ef 10 03 00 00 00 a0 00 00:38:46.615 SET FEATURES [Enable SATA feature] ef 10 02 00 00 00 a0 00 00:38:46.605 SET FEATURES [Enable SATA feature] 27 00 00 00 00 00 e0 00 00:38:46.578 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3] Error 3473 occurred at disk power-on lifetime: 29 hours (1 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 78 7d f4 09 Error: UNC at LBA = 0x09f47d78 = 167017848 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 00 08 78 7d f4 49 00 00:38:44.127 READ FPDMA QUEUED 60 00 08 70 7d f4 49 00 00:38:44.095 READ FPDMA QUEUED ef 10 03 00 00 00 a0 00 00:38:44.085 SET FEATURES [Enable SATA feature] ef 10 02 00 00 00 a0 00 00:38:44.076 SET FEATURES [Enable SATA feature] 27 00 00 00 00 00 e0 00 00:38:44.049 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3] Error 3472 occurred at disk power-on lifetime: 29 hours (1 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 70 7d f4 09 Error: UNC at LBA = 0x09f47d70 = 167017840 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 00 08 70 7d f4 49 00 00:38:41.598 READ FPDMA QUEUED 60 00 08 68 7d f4 49 00 00:38:41.566 READ FPDMA QUEUED ef 10 03 00 00 00 a0 00 00:38:41.556 SET FEATURES [Enable SATA feature] ef 10 02 00 00 00 a0 00 00:38:41.547 SET FEATURES [Enable SATA feature] 27 00 00 00 00 00 e0 00 00:38:41.520 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3] Error 3471 occurred at disk power-on lifetime: 29 hours (1 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 00 68 7d f4 09 Error: UNC at LBA = 0x09f47d68 = 167017832 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 00 08 68 7d f4 49 00 00:38:39.013 READ FPDMA QUEUED 60 00 08 60 7d f4 49 00 00:38:38.987 READ FPDMA QUEUED ef 10 03 00 00 00 a0 00 00:38:38.977 SET FEATURES [Enable SATA feature] ef 10 02 00 00 00 a0 00 00:38:38.968 SET FEATURES [Enable SATA feature] 27 00 00 00 00 00 e0 00 00:38:38.941 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3] SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed: read failure 90% 22 282912 # 2 Extended offline Completed: read failure 90% 20 282912 # 3 Extended offline Completed: read failure 90% 18 282912 # 4 Conveyance offline Completed: read failure 90% 18 282912 # 5 Short offline Completed: read failure 80% 18 282912 # 6 Extended offline Completed: read failure 90% 17 282912 # 7 Extended offline Completed: read failure 90% 2 64400520 # 8 Extended offline Completed: read failure 90% 2 64400520 # 9 Extended offline Completed: read failure 90% 2 64400520 #10 Extended offline Completed without error 00% 9245 - #11 Short offline Completed without error 00% 4741 - #12 Short offline Completed without error 00% 4667 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Which is bit confusing to me. The drive is attached to my computer via USB (adaptor) which has no brand name on it, but smartctl reveals it to be "USB JMicron". Is this "USB JMicron" adaptor causing the "UltraDMA CRC Errors" or other problems? As I'm not sure what had caused the then data corruption, I am wondering if this drive is actually safe and reliable based on the info from smartctl. Any help with deciphering the diagnostic info would be much appreciated. Quote Link to comment
JorgeB Posted July 1, 2022 Share Posted July 1, 2022 3 minutes ago, Sepp said: # 1 Extended offline Completed: read failure 90% 22 282912 It failed the SMART test, it should not be used. Quote Link to comment
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