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Unstable - blank screen crashing after 20-80 hours

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I've been using Unraid for ~5 years. I almost always have a smoking gun when I have an issue, but this time, I'm totally lost. Hardware specs at the end.

 

Basically, after a few days, my system goes unresponsive. I can't connect to the webui, or via ssh... and after connecting a monitor, the monitor display goes blank (not, that there's simply nothing displayed, the output actually goes dead, and the monitor displays that its searching for a signal).

I can reboot, go through a parity check, and then things are fine for another few days. Logs are useless since I can't get to them. I'm not sure if there's an improved logging plugin that will keep crash files through a power-cycle -- that's what I really need.

 

I thought it might've been a flaky Seagate drive (showing command timeouts but after replacing and rebuilding -- same issue persists. 

old-drives.thumb.png.ad2117812e31507004749e3d49953063.png

 

new-drives.thumb.png.cd502c774de1546a66c0672005c34429.png

 

Okay, system specs:

 

Model: Custom

M/B: Dell Inc. 09WH54 Version A00 - s/n: /84V2QD2/CN7220066A010Q/

BIOS: Dell Inc. Version 1.3.6. Dated: 05/26/2016

CPU: Intel® Core™ i7-6700 CPU @ 3.40GHz

HVM: Enabled

IOMMU: Enabled

Cache: 256 KiB, 256 KiB, 1 MB, 8 MB

Memory: 64 GiB DDR4 (max. installable capacity 64 GiB)

Network: bond0: fault-tolerance (active-backup), mtu 1500
 eth0: 1000 Mbps, full duplex, mtu 1500

Kernel: Linux 5.15.46-Unraid x86_64

OpenSSL: 1.1.1o

 

Connected drives are in the attached screenshot. Primary disk controller is an LSI MPT SAS2.

connected-drives.thumb.png.dadb1ba950141f088452fb3df86c79f9.png

 

Only important note is that the 4 OCZ drives are actually a single PCIe-attached SSD. It presents as a single 1TB drive. It's an unassigned device that I only use for quick transfers (not a cache drive) and Plex transcoding. Unraid is basically agnostic to it.

 

Any idea how I can further diagnose this?

 

1883574604_Screenshot2022-07-31154205.thumb.png.cc3dd839e7f7310b58b3bc5a30fac34e.png

  • Author

Diagnostics was my first stop. 

 

I'll setup a syslog server. I think I need to stream that log to another machine on the network to debug this, right? Will it work if I do it to the flash and crashes during a write?

6 hours ago, FlexGunship said:

Diagnostics was my first stop.

You can already share the complete zip file in your next post, it might already provide a clue.

 

6 hours ago, FlexGunship said:

I'll setup a syslog server. I think I need to stream that log to another machine on the network to debug this, right? Will it work if I do it to the flash and crashes during a write?

Not an expert on the syslog server, but I can see benefits for each methods (share/remote/flashdrive). Another user with more experience with it will probably chime in.

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