Plex Transcoding just not working - 10th Gen Intel QuickSync

[Drackeo]

I know I'm beating a dead horse but I've searched both here and the unRAID forums and can't find anything that works for me so my turn. I had this working at one point and it just randomly stopped working. Since I direct play everything in my apartment I haven't noticed any issues but a few of my remote users who do need to transcode things have been complaining lately. I think it's because everything is transcoding directly on the CPU and not using the integrated GPU/QuickSync.

 

I do think I have everything set up correctly but nothing I do seems to get it working again. Can anyone take a peak at the below and let me know what I'm doing wrong/can try? All images are uploaded HERE on Imgur since there are several.

 

But here is a summary:

The behavior is whenever someone plays a movie my CPU utilization spikes to like 50 or 60% while the GPU plugin shows 0 activity. Plex also doesn't indicate its hw transcoding just that it's transcoding. Network bandwidth is also all over the place even if playing in my apartment.

 

I do see /dev/dri when I cd to it and I do see the card0 and renderD128 folders when I use LS. I also have the Intel GPU TOP plugin installed. My container extra parameters are this: "--device=/dev/dri --mount type=tmpfs,destination=/tmp,tmpfs-size=20000000000 --no-healthcheck".

Any help is appreciated! Thanks

[Drackeo]

UPDATE: --SOLVED--

Apparently transcoding is broken in the latest release I was using (1.28.2.6151). Updating my repository line to "lscr.io/linuxserver/plex:version-1.28.0.5999-97678ded3” forced the docker container to use a non busted version (1.28.0.5999).

[Hoopster]

9 minutes ago, Drackeo said:

Apparently transcoding is broken in the latest release I was using (1.28.2.6151)

Apparently, it has nothing to do with that specific Plex version number in all cases.  I am running 1.28.2.6151 and just forced several local transcodes (normally everything direct plays) and asked a remote user to play some movies.  Everything was properly hardware transcoded.

 

My CPU is a Xeon E-2288 (9th generation) so perhaps there are some hardware-specific issues with the latest version of Plex but the issues are not universal.

[spectrality]

On 9/8/2022 at 8:54 PM, Drackeo said:

UPDATE: --SOLVED--

Apparently transcoding is broken in the latest release I was using (1.28.2.6151). Updating my repository line to "lscr.io/linuxserver/plex:version-1.28.0.5999-97678ded3” forced the docker container to use a non busted version (1.28.0.5999).

Thanks, this helped me as well, hw transcoding stopped working with the latest docket image update, however this version works fine with my i9-9900k