hi I had a drive that failed a SMART test with the error "A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options."  From looking online I believe that this is due to the disk spinning down while the test was running.  I've set the discs to never spin down now, but I can't get the drive working.

 

I tried removing it from the array so it now shows up as "dev1", but when I try to run an extended SMART test the button goes from "start" to "stop" then immediately back to "start".  The quick-test button is greyed out, but no test is running.

 

If I stop the array to try and add it back in I can select it from the drop down list, unraid thinks for a second then the drive disappears.  It's not listed in the array or in the unassigned items.  I have to reboot the server to get it back as "dev1", but still can't do anything.

 

I've tried rebooting several times and did a shut down (didn't unplug, I started it again from WOL as my server is not easily accessible), but this has made no difference.  I don't think the drive itself is defective, how can I add it back to the array please?

ST8000VN004-2M2101_WSD929PK-20221124-1742.txt tower-diagnostics-20221124-1947.zip drive logs.txt

Edited November 24, 20223 yr by Agrue
typo

Looks like a drive problem, it's producing a corrupt SMART report.

On 11/25/2022 at 9:13 AM, JorgeB said:

Looks like a drive problem, it's producing a corrupt SMART report.

 

thanks!  I've replaced the drive and I'm arranging an RMA