Hi, over the past week I've replaced two drives in my array, and on both occasions after/during each drive replacement, some dockers (plex, tautulli, krusader) and gpu nvidia driver plugin with the gpu itself become unavailable. When trying to open any of these tabs during and after the disk rebuilding process, I get a blank white page and the unraid GIU becomes unresponsive, resulting in having to close my browser completely and having to log back in into unraid to be able to access the dashboard and main page again. Sometimes the Docker page loads but if it does, it takes numerous minutes to do so. Both replacement drives were pre cleared using the UD Preclear Plugin. Disabling and reenabling the docker tab does not result in a fix. After the rebuilding process, the server also does not react to a graceful reboot or shutdown.

 

First disk I replaced was on Unraid V6.11.5, then I restored back to V6.11.3 for the second drive replacement since I thought that could have been the issue, but it wasn't since I'm again experiencing the same issues.

 

Also when trying to download my server diagnostics, the download popup hangs on these last two lines:

ls -lA /sys/class/drm/*/device/driver 2>/dev/null|todos >>'/fluxion-diagnostics-20230113-1107/system/drm.txt'

/usr/bin/nvidia-smi --query 2>/dev/null|todos >>'/fluxion-diagnostics-20230113-1107/system/nvidia-smi.txt'

 

Any idea what could cause these issues? I've replaced drives in the past but never experienced these issues before.

 

Thanks,

Edited January 13, 20233 yr by Massimo Platteau Beltrami

If the diags don't download post at least the syslog:

cp /var/log/syslog /boot/syslog.txt

 

Thanks JorgeB for the reply. Only issue here is when I replace a drive, I am able to start up unraid, change the drive in the GUI, start the rebuild process, but then right after the rebuilding process has started, the Unraid GUI stalls and stops working completely. I cannot access the Unraid GUI at all to download the diagnostics nor the syslogs.

 

I just replaced another drive and lost complete control of my unraid server again. 3rd disk replacement in a row this is happening.

 

I realize there is not much for you to assess without logs here, but have you heard of an issue like this before, or any idea what might cause this?

 

Thanks a lot

10 hours ago, Massimo Platteau Beltrami said:

I cannot access the Unraid GUI at all to download the diagnostics nor the syslogs.

The command above typed in the console should get you the syslog, unless the server is crashed.

I was able to SSH into my server via PuTTY so it seems to be still up and running. The command line you provided above did not do anything, so I entered the next command line in the console instead:

cat /var/log/syslog

I saved all the provided info from the console into a text file attached to this reply. 

 

Is this all the syslog info you need?

 

Thanks for the help

Fluxion_Syslog_08Feb2023.txt

16 minutes ago, Massimo Platteau Beltrami said:

The command line you provided above did not do anything

It copies the syslog to the flash drive.

 

Nvidia driver is crashing, try booting in safe mode.

 

 

Okay, got it, thanks.

 

I tried

powerdown -r

to shutdown the server via the console, but the server does not seem to react to it. Web GUI still unavailable.

Is there another command line that could work or is a hard shutdown necessary?

 

The server started rebuilding the 8TB swapped hard drive yesterday before I encountered all these issues, been going for about 22 hours now. Will this break the parity at all or will the data stay emulated if the rebuilding process is broken up?

 

Thanks

12 hours ago, Massimo Platteau Beltrami said:

Is there another command line that could work or is a hard shutdown necessary?

You'll need to force it.

 

12 hours ago, Massimo Platteau Beltrami said:

Will this break the parity at all or will the data stay emulated if the rebuilding process is broken up?

If the rebuild is not finish it will start over from the beginning at next boot.

Okay. Just rebooted in safe mode. Tried installing Nvidia driver plugin again, but it behaves exactly like previous two times. It says its installed properly, but refuses to open the plugin page, then it freezes the GUI. 

After quitting my webbrowser, then logging back in into the server the GUI seems to work again but the server is not reacting to the reboot or shutdown button anymore. 

 

Any idea why the Nvidia driver plugin is breaking the server like this? And any idea of a possible fix to get it to work again?

 

Thanks

2 minutes ago, Massimo Platteau Beltrami said:

Any idea why the Nvidia driver plugin is breaking the server like this?

Try posting in the plugin support thread: