New server crashing often, syslog and diagnostics attached

[emi_nj]

Hi all! I'm new to unRAID and used a mix of old PC components and new ones to build my first server. I've been having fun setting up qBittorrent with VPN, *arrs, and Plex. A couple days ago, I noticed my server kept going down, and it's happened multiple times today. I've been copying a lot of data to the server so I'm not sure if it's related to that. I noticed the server kept going down especially when I was watching video content from it.

 

My CPU is a AMD Ryzen 3 2200G and I have tried going into BIOS and turning off C-state, changing Power Supply Idle Control to "typical current idle," and setting the XMP profile to Auto.

 

I've attached the syslog and diagnostics. I'm still a super newbie and learning as I go, would anyone be able to assist in helping me diagnose the issues? Thank you in advance!

emiserver-diagnostics-20230415-2313.zip syslog

[ConnerVT]

Your memory setting is wrong, and the most likely reason for your crashing.  You cannot use the XMP settings, it is running your memory much too fast.

 

Go to the FAQ entry listed below.  The 2200G is a first generation Ryzen.  Your Corsair Vengeance LPX DRAM is almost certainly dual rank (You never know with Corsair...).  So you would set the speed in your BIOS to 2400 (or even 2133 for troubleshooting).  Running a MEMTEST wouldn't be a bad idea either.

 

Don't believe the "3200MHz" the marketing people put on the package.  You can put racing tires on a Prius, but it still won't go 120MPH.

 

 

Edited April 16, 2023 by ConnerVT
added more suggestions

[JorgeB]

Start here:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=819173

 

[ConnerVT]

Isn't that what I linked?  😝

[emi_nj]

I went through the FAQ and did the following but I'm still having issues with the server turning off:

 

-C-states off

-XMP set to 2133

-Power Supply Idle Control to "typical current idle"

[ConnerVT]

By "Turning off" do you mean it powers off, or is it powered on and frozen/locked up?

[emi_nj]

The PC remains on (power LED is on and all fans spinning), but nothing appears on the screen, the TV doesn't recognize any input from the HDMI cable. Also when I attempt to connect to the server via web UI, it can't be found, and the SMB share is offline on my Windows PC

[JorgeB]

That suggests a hardware problem, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.