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Docker/Share Issue

Sirkyle
in General Support

Featured Replies

Having issues again with dockers dropping off and user shares disappearing.  Had issue on Sunday that was resolved by repairing the cache drive.  Happened again last night.  Diagnostics attached. 

tower-diagnostics-20230630-0647.zip

  • Quote
    • Author

    Seems to be getting hung trying to stop the array through the web GUI. 

  • Quote
    • Community Expert

    Your cache disk is failing and needs to be replaced:

      

    197 Current_Pending_Sector  -O--C-   098   096   000    -    888
198 Offline_Uncorrectable   ----C-   098   096   000    -    888

     

  • Quote
    • Author

    got it, any way for me to get the array safely stopped to replace it?

  • Quote
    • Community Expert

    Try typing 'shutdown' in the CLI, if it doesn't after 5 minutes you will need to force it.

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