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GUI unresponsive forcing hard reboot

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I just upgraded to 6.12.3 from 6.11.something and ever since then I am having issues with the GUI going unresponsive and having to hard reboot the server. When it happens the activity light is going nuts and I cannot get to the GUI at all. Oddly I can still reach shellinabox but when I try to login I get a timed out error. I get this same timed out error if I try to login directly on the sever hardware. 

 

I believe I have narrowed it down to something involving Docker but I cannot figure out if it is a specific container or if it is the entire image or what else the issue could be. 

 

I think I have uploaded the right files, the latest diagnostic download post reboot as well as a syslog server file

syslog tower-diagnostics-20230723-1111.zip

  • Author

I noticed as the system started to get unstable again in the console I have a ton of these warnings

Jul 24 12:23:05 Tower php-fpm[4690]: [WARNING] [pool www] child 30552 exited on signal 9 (SIGKILL) after 180.561430 seconds from start
Jul 24 12:23:06 Tower php-fpm[4690]: [WARNING] [pool www] child 31052 exited on signal 9 (SIGKILL) after 20.257665 seconds from start
Jul 24 12:23:25 Tower php-fpm[4690]: [WARNING] [pool www] child 30726 exited on signal 9 (SIGKILL) after 112.652614 seconds from start

 

  • 2 months later...

Having the same issue - were you able to figure it out?

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