July 29, 20232 yr I have been running Unraid for around 8 months now and suddenly my server seems to no longer be able to access the internet. The other day I did look into using Unraid Connect and provisioned a certificate, it may have broke after this but I'm not really sure, I just noticed it earlier today as some of my apps were not working. I tried deleting the certificate but it did not help, and have since tried numerous things: deleted network.cfg, swapped dns servers, reset my router, restarted the server many times, tried another eth cable, and scoured the internet but haven't really found another post like this. Locally accessible, but pinging anything external (8.8.8.8 or google.com) in the Unraid terminal results in 100% packet loss. Any ideas? I can provide diagnostics if needed Edited July 29, 20232 yr by Hubsaab Add details
July 29, 20232 yr Author Just a follow-up, it seems to be router related - swapping to a different static ip resolves the issue and it returns upon swapping back. I unplugged the router for a bit last night and fell asleep before seeing if it helped, and it was actually working again this morning on the original static ip address before it stopped working again within the next few hours. It might just be time to get my own router, I have Comcast Xfinity and I'm using MoCA with the server and my main PC connected using a switch that's plugged into the MoCA adapter. MoCA devices do not seem to show up in the port forwarding device list that they force you to use, so I have finessed this by assigning a non-MoCA device to the same ip and port forwarding it and then switching back. I'm not sure if this could be related but I have had it like this for months without any issue, so I have no idea why things have suddenly stopped working with that ip address. I would not care which static ip I use, but I have tons of configurations across various apps, cloudflared tunnels, etc that require updating whenever I change the server address... Edited July 29, 20232 yr by Hubsaab
August 1, 20232 yr Author Still having issues, not really sure the issue at this point. When it happens, switching static ip addresses allows me to ping successfully in the Unraid terminal, but the community apps page, docker containers, etc do not seem to have internet connectivity. I can even ping from a docker container successfully, but the applications themselves do not work. With time it seems to eventually resolve itself, worked until now for about 28 hours and has suddenly stopped working again. Any help greatly appreciated! hub-server-diagnostics-20230731-2127.zip Edited August 1, 20232 yr by Hubsaab
August 5, 20232 yr Author Here's the diags after a reboot (docker disabled atm), I set DNS to auto but ipv4 was already auto, I make it static via my router so I can change that to DHCP if needed as well hub-server-diagnostics-20230805-0537.zip Edited August 5, 20232 yr by Hubsaab
August 5, 20232 yr Community Expert Everything looks normal to me on the server side, could be a router or network issue, try to simplify your network as much as possible, just for testing, i.e., you can try connecting the server directly to the router and disconnect anything else from the network, in case there's something else interfering.
August 5, 20232 yr Community Expert I don't think this is an Unraid issue, but to confirm you can boot with a new flash drive using a stock Unraid install, no key needed, and re-test, if the same it must be network related.
August 5, 20232 yr Author I will try resetting the router to factory and go from there later today, no idea why this issue would have suddenly started though.
August 5, 20232 yr Author It is currently working after factory resetting the router, so hopefully that's a good sign. I'm pretty sure it has also started working again after just a restart so I'm not convinced yet, will just wait and see! Thanks
November 14, 20232 yr Author Solution On 8/12/2023 at 4:30 AM, Hubsaab said: Resetting my router to factory seems to have fixed it, no problems since. Still no issues three months later, in case this helps anyone.
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