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webui crashes

Featured Replies

Hello,

 

my problem with the unexpected power off has been solved by a motherboard replacement.

Now I unfortunately have the problem that my Unraid web ui is sometimes not accessible, this usually occurs 1 hour after the start.

When I ping my server it is not reachable, but the VM are still running. After a power reset of the server it runs normal again, until it occurs again.

Do you have any idea where the problem could be?

I have attached the diagnostic file and the syslog.

syslog tower-diagnostics-20230802-1245.zip

  • Community Expert
Aug  2 11:30:08 Tower kernel: ahci 0000:08:00.0: AHCI controller unavailable!

Problem with the addon controller, also it has SATA port multipliers, that's not recommended, see here:

 

 

  • Author

Hi,

okay, what controller should i take as replacement?

  • Community Expert

See the linked thread, mostly depends on how many ports you need.

 

 

  • Author

Hi,

I have now replaced the Sata controller with a controller with asm1166 chip, now I have already faster speeds.
Unfortunately my server has restarted again tonight, I have attached the syslog.

Do you have any idea where the problem could be?

syslog

  • Community Expert

There's nothing relevant logged, suggesting a hardware issue.

  • Author

Hi,

 

okay, at the hardware, however, I can not think of anything I can still exchange, motherboard has been replaced with a new one, power supply has already been tried two new ones, memory has been checked with memtest, CPU is also good, what I noticed yesterday that hard drive "sdh" has a Smart Error, could that also indicate?

  • Community Expert

Seems unlikely.

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