cfmjohn Posted September 14, 2011 Share Posted September 14, 2011 Hi all, I'm new around these parts. Been experimenting with unRAID and an old PC until last week I pulled the plug and bought new server hardware. I've just spent the day filling the array and have encountered a problem. The web gui says all disks are running fine but the syslog has filled up with a lot of errors and minor issues all saying along the same lines. There are a lot of errors, I've included a sample below: Sep 14 00:14:29 Tower kernel: res 51/40:06:ca:00:04/00:00:00:00:00/e0 Emask 0x9 (media error) (Errors) Sep 14 00:14:29 Tower kernel: ata4.00: status: { DRDY ERR } (Drive related) Sep 14 00:14:29 Tower kernel: ata4.00: error: { UNC } (Errors) Sep 14 00:14:29 Tower kernel: ata4.00: configured for UDMA/133 (Drive related) Sep 14 00:14:29 Tower kernel: ata4: EH complete (Drive related) Sep 14 00:14:30 Tower kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 (Errors) Sep 14 00:14:30 Tower kernel: ata4.00: irq_stat 0x40000001 (Drive related) Sep 14 00:14:30 Tower kernel: ata4.00: failed command: READ DMA (Minor Issues) Sep 14 00:14:30 Tower kernel: ata4.00: cmd c8/00:08:c8:00:04/00:00:00:00:00/e0 tag 0 dma 4096 in (Drive related) Sep 14 00:14:30 Tower kernel: res 51/40:05:cb:00:04/00:00:00:00:00/e0 Emask 0x9 (media error) (Errors) Sep 14 00:14:30 Tower kernel: ata4.00: status: { DRDY ERR } (Drive related) Sep 14 00:14:30 Tower kernel: ata4.00: error: { UNC } (Errors) From reading the syslog I'm thinking the disk on ata4 is failing/has failed but I'm not unraid or linux proficient so I don't know the real meaning of those errors. A bit of background: I have been loading another disk with files though a TV Shows user share, which was across disk 1 & 2 as both had a TV Shows top-level folder. But the folder on disk 1 (sdd) was deleted earlier today. It appears that somehow this folder was re-created and some files added to it. I was adding files to disk 2 when I heard disk 1 make a loud clunk noise and spin up. It appears that this was when the files were added to disk 1. I've attached my full syslog and my device configuration is below. I hope this is a panic over nothing but I know from experience that hdd's making noises is a bad sign! I hope I've not gone overkill with the information and that someone may have the answer. Thanks, John Devices: parity device: pci-0000:00:1f.2-scsi-0:0:0:0 host0 (sda) Hitachi_HDS5C3020ALA632_ML0220F30N6Z5D disk1 device: pci-0000:00:1f.2-scsi-3:0:0:0 host3 (sdd) SAMSUNG_HD103SJ_S246J9KB420338 disk2 device: pci-0000:00:1f.2-scsi-1:0:0:0 host1 (sdb) Hitachi_HDS5C3020ALA632_ML0220F30GKJXD disk3 device: pci-0000:00:1f.2-scsi-2:0:0:0 host2 (sdc) SAMSUNG_HD103SJ_S246J9KB420330 syslog-2011-09-14.txt Quote Link to comment
mbryanr Posted September 14, 2011 Share Posted September 14, 2011 Read errors on the drive. Run a smart test and post. You'll see sectors pending reallocation in the far right column if the disk is starting to fail. <Media error is a hint> Sep 14 00:14:30 Tower kernel: md: disk1 read error Sep 14 00:14:30 Tower kernel: handle_stripe read error: 262280/1, count: 1 Quote Link to comment
cfmjohn Posted September 14, 2011 Author Share Posted September 14, 2011 I've run the short SMART report and the output is below. Don't see any sectors needing reallocating but there are 6 errors noted. I've also started a long SMART test and will add the results when it completes. Thanks John Statistics for /dev/sdd SAMSUNG_HD103SJ_S246J9KB420338 smartctl -a -d ata /dev/sdd smartctl 5.39.1 2010-01-28 r3054 [i486-slackware-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Device Model: SAMSUNG HD103SJ Serial Number: S246J9KB420338 Firmware Version: 1AJ10001 User Capacity: 1,000,204,886,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 6 Local Time is: Wed Sep 14 11:08:26 2011 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (9420) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 157) minutes. SCT capabilities: (0x003f) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 100 100 051 Pre-fail Always - 29 2 Throughput_Performance 0x0026 252 252 000 Old_age Always - 0 3 Spin_Up_Time 0x0023 070 069 025 Pre-fail Always - 9186 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 79 5 Reallocated_Sector_Ct 0x0033 252 252 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 252 252 051 Old_age Always - 0 8 Seek_Time_Performance 0x0024 252 252 015 Old_age Offline - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 153 10 Spin_Retry_Count 0x0032 252 252 051 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 252 252 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 31 191 G-Sense_Error_Rate 0x0022 252 252 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0022 252 252 000 Old_age Always - 0 194 Temperature_Celsius 0x0002 064 057 000 Old_age Always - 20 (Lifetime Min/Max 16/53) 195 Hardware_ECC_Recovered 0x003a 100 100 000 Old_age Always - 0 196 Reallocated_Event_Count 0x0032 252 252 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 252 252 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 252 252 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0036 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x002a 100 100 000 Old_age Always - 0 223 Load_Retry_Count 0x0032 252 252 000 Old_age Always - 0 225 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 82 SMART Error Log Version: 1 ATA Error Count: 6 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 6 occurred at disk power-on lifetime: 150 hours (6 days + 6 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 05 cb 00 04 e0 Error: UNC 5 sectors at LBA = 0x000400cb = 262347 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 08 c8 00 04 e0 08 00:01:49.612 READ DMA ef 10 02 00 00 00 a0 08 00:01:49.612 SET FEATURES [Reserved for Serial ATA] 27 00 00 00 00 00 e0 08 00:01:49.612 READ NATIVE MAX ADDRESS EXT ec 00 00 00 00 00 a0 08 00:01:49.612 IDENTIFY DEVICE ef 03 46 00 00 00 a0 08 00:01:49.612 SET FEATURES [set transfer mode] Error 5 occurred at disk power-on lifetime: 150 hours (6 days + 6 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 06 ca 00 04 e0 Error: UNC 6 sectors at LBA = 0x000400ca = 262346 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 08 c8 00 04 e0 08 00:01:49.611 READ DMA ef 10 02 00 00 00 a0 08 00:01:49.611 SET FEATURES [Reserved for Serial ATA] 27 00 00 00 00 00 e0 08 00:01:49.611 READ NATIVE MAX ADDRESS EXT ec 00 00 00 00 00 a0 08 00:01:49.611 IDENTIFY DEVICE ef 03 46 00 00 00 a0 08 00:01:49.611 SET FEATURES [set transfer mode] Error 4 occurred at disk power-on lifetime: 150 hours (6 days + 6 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 05 cb 00 04 e0 Error: UNC 5 sectors at LBA = 0x000400cb = 262347 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 08 c8 00 04 e0 08 00:01:49.610 READ DMA ef 10 02 00 00 00 a0 08 00:01:49.610 SET FEATURES [Reserved for Serial ATA] 27 00 00 00 00 00 e0 08 00:01:49.610 READ NATIVE MAX ADDRESS EXT ec 00 00 00 00 00 a0 08 00:01:49.610 IDENTIFY DEVICE ef 03 46 00 00 00 a0 08 00:01:49.610 SET FEATURES [set transfer mode] Error 3 occurred at disk power-on lifetime: 150 hours (6 days + 6 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 06 ca 00 04 e0 Error: UNC 6 sectors at LBA = 0x000400ca = 262346 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 08 c8 00 04 e0 08 00:01:49.608 READ DMA ef 10 02 00 00 00 a0 08 00:01:49.608 SET FEATURES [Reserved for Serial ATA] 27 00 00 00 00 00 e0 08 00:01:49.608 READ NATIVE MAX ADDRESS EXT ec 00 00 00 00 00 a0 08 00:01:49.608 IDENTIFY DEVICE ef 03 46 00 00 00 a0 08 00:01:49.608 SET FEATURES [set transfer mode] Error 2 occurred at disk power-on lifetime: 150 hours (6 days + 6 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 05 cb 00 04 e0 Error: UNC 5 sectors at LBA = 0x000400cb = 262347 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- c8 00 08 c8 00 04 e0 08 00:01:49.606 READ DMA ef 10 02 00 00 00 a0 08 00:01:49.606 SET FEATURES [Reserved for Serial ATA] 27 00 00 00 00 00 e0 08 00:01:49.606 READ NATIVE MAX ADDRESS EXT ec 00 00 00 00 00 a0 08 00:01:49.606 IDENTIFY DEVICE ef 03 46 00 00 00 a0 08 00:01:49.606 SET FEATURES [set transfer mode] SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 153 - # 2 Short offline Completed without error 00% 152 - Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run SMART Selective self-test log data structure revision number 0 Note: revision number not 1 implies that no selective self-test has ever been run SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Completed [00% left] (0-65535) 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Quote Link to comment
mbryanr Posted September 14, 2011 Share Posted September 14, 2011 Sep 14 00:21:40 Tower kernel: ata4.00: cmd 25/00:20:d8:a6:00/00:03:00:00:00/e0 tag 0 dma 409600 in Sep 14 00:21:40 Tower kernel: res 51/40:cc:2c:a8:00/00:01:00:00:00/e0 Emask 0x9 (media error) This helped me.... http://lime-technology.com/wiki/index.php?title=The_Analysis_of_Drive_Issues#Drive_media_issue_.231 Run a non correcting partiy check...more errors should appear. And if recoverable, the drive will not show any more errors on the main page, if not - the parity check may slow to a crawl or errors will increase Quote Link to comment
cfmjohn Posted September 14, 2011 Author Share Posted September 14, 2011 Thanks for the link, useful to know for the future. I've decided that since the drive is less than two weeks old I will return it to the shop I bought it from. I don't want marginal or problematic hardware running in a brand new server box. Thanks again John Quote Link to comment
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