Failing Seagate Exos Drives

[Maxiklaxi]

Hello Everyone,

i have an array with 8x Seagate Exos X16 12TB. (ST12000NM001G)

HBA: LSI 9300-8I

 

Today its the third time that one of those drives failed for me.

 

I replaced a failed drive exactly 18 days ago, so the maximum runtime should be approximately +-432 hours because the system runs 24/7.

I received a warranty replacement directly from Seagate because I did not have a spare drive on hand.

 

Today, the replacement drive failed after just 18 days.

 

Interestingly, it had the exact same number of errors in the main tab.

Could it be that my HBA is causing problems?

I've read about a known issue with Seagate drives having problems with spin-up.

 

Of course, I can submit another warranty request to Seagate, but what if the same problem occurs again?

 

I've tried to format and then pre-clear the drive after it failed, just to check if there are any broken sectors, and it appears to be the case.

Any ideas on what to do next?

 

 

tower-syslog-20231105-2031.zip

preclear_disk_ZLW0DJ0D_23756.txt ST12000NM001G-2MV103_ZLW0DJ0D-20231105-1904.txt

Edited November 5, 2023 by Maxiklaxi

[itimpi]

There are a lot of pending sectors and the reallocated sector count for that drive is very high so I would think it really is failing.   The reallocation of sectors is internal to the drive so it seems very unlikely to be the HBA.  The only think that just might contribute to this that I can think of would be power related issues.  Much more likely I would think is that the drive got damaged in transit.

 

[Maxiklaxi]

Okay Thank you very much! Ill send the drive to seagate and get a spare for this kind of events