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could not access webui, and services not start

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could not access webui after reboot, got ERR_CONNECTION_REFUSED
then i tried reload nginx by "/etc/rc.d/rc.nginx reload", got "500 Internal Server Error"
i've tried everything i could, here is diagnostics file

appreciate any help, THANKS
tower-diagnostics-20231107-2233.zip

Solved by yolo

  • Community Expert

Try booting in safe mode after restoring the stock go file.

  • Author
38 minutes ago, JorgeB said:

Try booting in safe mode after restoring the stock go file.

you mean clean the go file and reboot?

  • Community Expert

Use a stock go file and reboot in safe mode.

  • Author
30 minutes ago, JorgeB said:

Use a stock go file and reboot in safe mode.

still shows "Unable to connect" in the default FireFox in GUI safe mode

  • Community Expert

Post new diags.

  • Author
24 minutes ago, JorgeB said:

Post new diags.

scp -r [email protected]:/boot/logs/tower-diagnostics-20231108-0108.zip ~/Downloads
hostfile_replace_entries: link /root/.ssh/known_hosts to /root/.ssh/known_hosts.old: Operation not permitted

update_known_hosts: hostfile_replace_entries failed for /root/.ssh/known_hosts: Operation not permitted

failed this time, working on this

  • Author

and i found that nginx service was not started after reboot, is this the problem?

  • Community Expert

It is.

  • Author

/var/log/nignx/error.log

[crit] 1900#1900: *1 connect() to unix:/var/run/php5-fpm.sock failed (2: No such file or directory) while connecting to upstream, client: 192.168.5.21, server: , request: "GET /Dashboard HTTP/1.1", subrequest: "/auth-request.php", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "192.168.5.5:5580"

2023/11/08 21:56:56 [error] 1900#1900: *1 auth request unexpected status: 502 while sending to client, client: 192.168.5.21, server: , request: "GET /Dashboard HTTP/1.1", host: "192.168.5.5:5580"

  • Community Expert

I would try with a new flash drive using a stock Unraid install, no key needed, if it works copy just the bare minimum from the old install, like the key, device assignments and docker user templates.

  • Author
2 minutes ago, JorgeB said:

I would try with a new flash drive using a stock Unraid install, no key needed, if it works copy just the bare minimum from the old install, like the key, device assignments and docker user templates.

i just delete plugins folder, god, no, i didn't know docker user templates in there, is any way to save that?

  • Community Expert

/config/plugins/dockerMan/templates-user

  • Author
Just now, JorgeB said:

/config/plugins/dockerMan/templates-user

yeah, now i know that, but i already delete plugins folder, i thought only plugins in there, oh no

  • Author
  • Solution

i started over again with a new flash drive, and of course successed, but i tried copy whole /config folder to the new one, same nginx problem ( , so without whole /config seems the only way, just copied a few important file, new unraid works fine, haha, and flash backup is soooooooooo important guys

  • Author

and thanks for help of @JorgeB all the way, you are so nice, thank you 

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