Hi 

I have just installed Unraid and two new drives and after a week I am getting a read error reported can this be fixed or should I start a warranty claim. I have have tried a SMART extended self test log attached.

server-smart-20231111-0553.zip

36 minutes ago, GJWilli said:

Hi 

I have just installed Unraid and two new drives and after a week I am getting a read error reported can this be fixed or should I start a warranty claim. I have have tried a SMART extended self test log attached.

Hi, if this drive is still under warranty, I would return it.

 

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   083   064   044    -    204116384
  3 Spin_Up_Time            PO----   094   094   000    -    0
  4 Start_Stop_Count        -O--CK   100   100   020    -    5
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   070   060   045    -    10295492
  9 Power_On_Hours          -O--CK   100   100   000    -    184
 10 Spin_Retry_Count        PO--C-   100   100   097    -    0
 12 Power_Cycle_Count       -O--CK   100   100   020    -    2
 18 Head_Health             PO-R--   100   100   050    -    0
187 Reported_Uncorrect      -O--CK   099   099   000    -    1
188 Command_Timeout         -O--CK   100   100   000    -    0
190 Airflow_Temperature_Cel -O---K   069   061   040    -    31 (Min/Max 23/38)
192 Power-Off_Retract_Count -O--CK   100   100   000    -    0
193 Load_Cycle_Count        -O--CK   100   100   000    -    11
194 Temperature_Celsius     -O---K   031   040   000    -    31 (0 23 0 0 0)
197 Current_Pending_Sector  -O--C-   100   100   000    -    8
198 Offline_Uncorrectable   ----C-   100   100   000    -    8
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
200 Pressure_Limit          PO---K   100   100   001    -    0
240 Head_Flying_Hours       ------   100   253   000    -    172h+47m+15.533s
241 Total_LBAs_Written      ------   100   253   000    -    21725192802
242 Total_LBAs_Read         ------   100   253   000    -    14256207962

 

Those errors on IDs 187, 197 and 198 are not good on a drive with only 184 hours ON.

 

Even worse, the SMART tests are failed.

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%       184         7160440696
# 2  Extended offline    Completed: read failure       90%       184         7160440696

 

Thanks for your help I have submitted a warranty claim.