Hi everyone,
This is the second time I have received the message "Fatal Flash Drive Error".

 

The first time I did a reboot, which didn't work, so I disconnected the system from the power supply and started it manually. After that, everything worked fine again.

 

Now I'm getting this message again. The server is currently still running and Plex, for example, is still working. However, I can no longer connect via my MacBook, presumably because the shares are using my NVME as a cache. The NVME is also no longer displayed in the dashboard since the error.

 

Please find attached a screenshot of the error message and the diagnostic files. If you need anything else, please let me know.

 

Any and all help would be greatly appreciated. Thank you!

aldnoah-diagnostics-20231114-1320.zip

Nov 13 05:00:06 Aldnoah kernel: usb 2-5: USB disconnect, device number 3
Nov 13 05:00:06 Aldnoah kernel: xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state.
Nov 13 05:00:06 Aldnoah kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00 cmd_age=0s
Nov 13 05:00:06 Aldnoah kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 01 af c8 00 00 40 00
Nov 13 05:00:06 Aldnoah kernel: blk_update_request: I/O error, dev sda, sector 110536 op 0x0:(READ) flags 0x80700 phys_seg 8 prio class 0
Nov 13 05:00:06 Aldnoah kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=0x00 cmd_age=0s
Nov 13 05:00:06 Aldnoah kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 01 b0 08 00 00 80 00
Nov 13 05:00:06 Aldnoah kernel: blk_update_request: I/O error, dev sda, sector 110600 op 0x0:(READ) flags 0x80700 phys_seg 16 prio class 0
Nov 13 05:00:06 Aldnoah kernel: blk_update_request: I/O error, dev sda, sector 110536 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
Nov 13 05:00:06 Aldnoah kernel: blk_update_request: I/O error, dev loop0, sector 23992 op 0x0:(READ) flags 0x800 phys_seg 2 prio class 0

 

Flash drive dropped offline, try a different port, ideally USB 2.0, it it doesn't help replace the flash drive.

Thanks for the quick reply!

I have plugged the USB stick into a different port and the problem is solved for now after rebooting.

 

However, I am still surprised that my cache drive (NVME) was no longer visible in the dashboard – before rebooting. Isn't this also referred to as flash drive? Or does this have nothing to do with the problem?

A few minutes after my reply, the error unfortunately occurs again.

You can see what I mean in my previous post on the screenshot. The cache drive is no longer displayed, but the USB stick is. The error appears exactly as described in the first post.

I will replace the USB stick anyway, just want to make sure that the problem is not actually with the cache.

Please post the diagnostics.

Oh sure, sorry! Here are the diagnostic files.

aldnoah-diagnostics-20231117-1015.zip

Nov 16 12:29:30 Aldnoah kernel: FAT-fs (sda1): FAT read failed (blocknr 198)
Nov 16 12:29:32 Aldnoah root: /etc/rc.d/rc.samba: line 23: /boot/config/machine-id: Input/output error
Nov 16 12:29:32 Aldnoah kernel: fat__get_entry: 1014 callbacks suppressed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540232) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540233) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540234) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540235) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540236) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540237) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540238) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540239) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540240) failed
Nov 16 12:29:32 Aldnoah kernel: FAT-fs (sda1): Directory bread(block 540241) failed

 

Still having flash drive issues, replace the flash drive.

Thanks again for the quick reply. I have replaced the USB flash drive.

I had to generate a new registration key for this. I did that, but unfortunately I did not receive an e-mail with the key even after more than a day, not even in the spam folder.

 

Is there another way to get the key file URL?

Update: I got help from support to replace the key. Everything is currently running again, I'll let you know if the problem occurs again. Thanks for the help so far.