November 17, 20232 yr Good evening, I just added 4 new drives to my array today and I can not get my lsi card to recognize a drive one particular sata port. I can swap the ports around and get every drive to be recognized however any drive that is in the first port on the first plug of the card will not populate. The card is in IT mode and the firmware version is 20.00.06.00 and bios version 07.39.02.00. My first instinct is that it is a cabling issue however they are brand new cables that I bought specifically for this upgrade and was put in the system at the same time. Here are the cables I purchased https://www.amazon.com/dp/B012BPLYJC?ref=ppx_yo2ov_dt_b_product_details&th=1 I have had bad experiences with this card getting a ton of drives to be recognized in the past however I upgraded to a 750w PSU from a 360w. (old psu wouldn't reliably run the amount of drives I was asking it to. Doie 🤦♂️ ) and that seams to fix that particular problem. I cannot figure this one out though. I dug through the diags but I couldn't find anything that stood out. Any thoughts or help would be much appreciated! rezyunraid-diagnostics-20231117-1714.zip
November 17, 20232 yr Community Expert Solution 1 hour ago, Rezafy said: I can not get my lsi card to recognize a drive one particular sata port. I can swap the ports around and get every drive to be recognized however any drive that is in the first port on the first plug of the card will not populate. If appears that one of two components is the cause your problem. 1) the cable or 2) the LSI card. Now you have to troubleshot the problem. First thing, move the card side connector of the the cable to the other connector on the LSI card. If the drive is on P1 cable is recognized, the port on the card is most likely defective. If the drive is not recognized, the cable is most likely defective. EDIT: if you are using both connectors on the LSI card. Swap the connectors. If not recognized changes, it is the card. If it doesn't, it is the cable. Edited November 17, 20232 yr by Frank1940 Reason for second edit. Bad logic.
November 18, 20232 yr Author Well something very weird happened with the cable switching. ALL the drives populated. I swear I resat that connector multiple times. Anyway. The help is much appreciated! Just for confirmation I will attach my updates diag. rezyunraid-diagnostics-20231117-1901.zip
November 18, 20232 yr Author For clarification I did swap the connectors on the LSI card and that magicallyfixed it.
November 18, 20232 yr Community Expert It could have been some dirt in either the card socket or the cable plug. OR the plug was catty-wampus in the socket and would not seat properly no matter how hard you pushed on it. Make sure that you have pushed it far enough to engage the latch.
November 18, 20232 yr Author 1 minute ago, Frank1940 said: It could have been some dirt in either the card socket or the cable plug. OR the plug was catty-wampus in the socket and would not seat properly no matter how hard you pushed on it. Make sure that you have pushed it far enough to engage the latch. I did verify that both cables latched properly. I was worried that the card may be faulty relating the my original post stating that I had a limit of cards that I could get to be recognized on the controller. Thankfully that was just a limit of power causing that with that lackluster psu. Everything is peachy and a data rebuild is going with an old 1tb drive getting replaced with a shinny new 6tb 😎
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