Ethernet controller: Intel Corporation 82599 10 Gigabit TN Network Connection (rev 01) spamming logs

[Original_Vecna]

The following is spamming and filling my Unraid logs:

ixgbe 0000:04:00.0: Warning firmware error detected FWSM: 0x00000000

 

I'm using the card, but I think this error is contributing to random network issues. I've seen people ask for support on this in here, but no one ever answers how to fix it, or if Unraid is going to fix their support for it. Can anyone help?

Running 6.12.6. Here is the result of ethtool -i eth0:

driver: bnx2
version: 6.1.64-Unraid
firmware-version: 5.0.12 bc 5.0.11 NCSI 2.0.5
expansion-rom-version: 
bus-info: 0000:01:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no

[JorgeB]

Look for a firmware update.

[Original_Vecna]

3 hours ago, JorgeB said:

Look for a firmware update.

There is none that I can find. This is a common card folks are using with Unraid, given the number of posts here. Is there truly no solution to this issue?

If there is a firmware update, there should be documentation on where to find it, and how to apply it, no?

[Original_Vecna]

I've found this, but these are drivers:
https://www.intel.com/content/www/us/en/download/14302/intel-network-adapter-driver-for-pcie-intel-10-gigabit-ethernet-network-connections-under-linux.html

There is nothing Unraid specific, and I can't compile my own drivers on Unraid using the ixgbe-5.19.6.tar.gz package.

[JorgeB]

20 hours ago, Original_Vecna said:

This is a common card folks are using with Unraid

It is, and most show no errors.

[Original_Vecna]

So...? Is there any more information I can provide to get this fixed?

Edited December 3, 2023 by Original_Vecna

[JorgeB]

The issue appears to be the NIC, if there's no firmware update try re-flashing the current one in case it's damaged, failing that I would try a different NIC.

[Original_Vecna]

10 hours ago, JorgeB said:

The issue appears to be the NIC, if there's no firmware update try re-flashing the current one in case it's damaged, failing that I would try a different NIC.

From everything I can find online, Firmware on 82599 network controller is ROM based and generally speaking not upgradable.

[JorgeB]

Could also be a diver issue, in that case a newer kernel may include a newer in tree driver, retest with v6.13 when available, since it will be based on kernel 6.5 (or newer).

[Original_Vecna]

6 hours ago, JorgeB said:

Could also be a diver issue, in that case a newer kernel may include a newer in tree driver, retest with v6.13 when available, since it will be based on kernel 6.5 (or newer).

Will do.