Server Becomes Unresponsive

[AramisDumas]

All,

 

I've been running my server for a while now and within the last few days it's become unstable and unresponsive several times. It started with the WebGUI loading slowly and I rebooted the server cleanly. Since that didn't fix the issues, I tried updating to version 6.12.6 from 6.11.4 which didn't help and might've made it worse.

 

Now after a few minutes after boot, the entire server stops responding to the webgui, won't respond to pings, and displays nothing on the physical display. The server is running older hardware but I did the memtest86+ included with unraid and it passed that check at least.

 

It's now booted in safe mode and I'm running the parity until it completes.

 

Before that, I noticed I was getting a lot of traffic into my server via the traffic report on the main dashboard. It was about 500MBps which is significant. I've not sure what is generating so much traffic into the server but I'm sure it's related.

 

Any hint or pointers as to what to do next will be really appreciated. I've attached the diagnostics package.

 

2023/12/07 Update

I actually booted the server up in safe mode. I started the array in maintenance mode and ran an entire parity check which found no errors. I then started the array and ran docker for multiple hours with no issues. I then rebooted in normal mode the problem immediately came back and I've attached the syslog dump I've collected from a remote machine. I can try and see about getting the server back up in safe mode and collecting the local logs from flash.syslog_Arthur-Media_crash.txt

 

arthur-media-diagnostics-20231205-2012.zip

Edited December 8, 2023 by AramisDumas
Update with more info.

[JorgeB]

Enable the syslog server and post that after a crash.

 

[AramisDumas]

Here's the syslog, the first entry is a reboot from safe to normal mode and the log ends at the hanged state I describe in the OP.

syslog_Arthur-Media_crash.txt

[AramisDumas]

Looks like I may have found the issue. The logs didn't show anything but there were two plug-ins with errors when I rebooted in safe mode. One was docker patch and the other I couldn't remember but had something to do with the tips and tricks plug in. I removed both of those and rebooted and the server seems stable enough. I think it's likely the docker related one that was causing issues.