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Server keeps hanging

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Hello, had a problem start within the last month where my server keeps hanging, and the only way to recover is to hard power it off, and then back on again. Prior to this, it had no major re-occurring issues for ~2 years.

 

Server OS is: 6.12.6 (was running a previous 6.11 version I think, when the issue started but upgraded OS to the latest version).

Updated BIOS firmware, etc.

 

I've now disabled dockers that I've installed within the last few months, and running only dockers that have been running for the last year or more without issue. And, powered off all VMs.

 

Symptom is that typically I can't access my 'usual' apps like jellyfin. Then I'll go to the server, switch on the connected monitor, and nothing will show up on screen. So, press the power button for ~5 secs to turn the server off. Then power on again and we're good to go. Then usually have to repeat this every few days.

 

I've now enabled remote syslog (to the unraid server), and this is the last entry (issue happened on Dec 22 it seems, and I powered it off/on on Jan 3 - I was away during this time) ;) :

 

Dec 22 00:00:01 unraid Plugin Auto Update: Checking for available plugin updates
Dec 22 00:00:01 unraid Docker Auto Update: Community Applications Docker Autoupdate running
Dec 22 00:00:01 unraid Docker Auto Update: Checking for available updates
Dec 22 00:00:05 unraid Plugin Auto Update: fix.common.problems.plg version 2023.12.21 does not meet age requirements to update - 1 days old
Dec 22 00:00:05 unraid Plugin Auto Update: Checking for language updates
Dec 22 00:00:05 unraid Plugin Auto Update: Community Applications Plugin Auto Update finished
Dec 22 00:00:36 unraid Docker Auto Update: Installing Updates for postgresql15
Dec 22 00:00:42 unraid Docker Auto Update: Community Applications Docker Autoupdate finished
Jan  3 23:02:42 unraid root: Delaying execution of fix common problems scan for 10 minutes


I have just run the Fix Common Problems scan and it did come up with a warning about using macvlan, so I've now changed that to ipvlan. Will see if this changes anything.

 

Apart from this, is there anything else to check / test ?

 

Thanks :)

 

  • Author
12 minutes ago, JorgeB said:

Enable the syslog server and post that after a crash.

 

Thanks - I already did this and posted the last log entry from the time of the hang in my OP. Is there something else to get ??

  • Community Expert

You should post the complete log, the problem is not always the last lines.

  • Author

Sure, Thanks - log file attached. :)

 

 

syslog-unraid.log

  • Community Expert

I see an old macvlan call race, are you using ipvlan now?

  • Author
40 minutes ago, JorgeB said:

I see an old macvlan call race, are you using ipvlan now?

Yes, I switched to ipvlan yesterday - Fix Common Problems picked this up as a problem, so i changed the setting.

 

I’ll see if it runs okay for the next week or so, and then start switching on the other dockers I’ve now stopped currently.

 

THanks for looking :)

  • Community Expert
11 minutes ago, kilo said:

Yes, I switched to ipvlan yesterday

Did you reboot after switching? If not try again.

  • Author
16 minutes ago, JorgeB said:

Did you reboot after switching? If not try again.

Good point. Think I only stopped / restarted the docker service. I will reboot now to be sure 👍

Had the same issue and disabled the C-states in the BIOS that worked for me.

Edited by Jonxs___03

  • Author

Freeze happened again after a day or so. Will try the bios change, and looking again at dockers (not really sure if this is related or not though).

Edited by kilo

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