MaxMuster Posted March 17 Share Posted March 17 Hello together, I have a problem I could not solve since a week... I am a bit frustrated. Maybe you guys here have some suggestions. I know, my problem is not that hard related with Unraid itself but maybe you know an other forum, where I can ask my question, if you think this fits not here. Problem: I tried to move my little "Unraid-Server" to a new system. (From my old custom build gaming PC to a smaller Fujitsu Esprimo D958/E94+ / MB: Data-sheet - more details in the diagnostics) Unfortunately on the new system, none of my 3.5"HDDs are starting / spinning up. Can't see them in the BIOS or feel vibration of a spinning disk... Further information: - Attached to the system is at the moment 2x 3.5"HDDs (4TB WD-Red-plus(new) / WD2500JD-00HBC0 (old)) and one nvme. visible is just the nvme. (configuration of the original array is different, but it doesn't matter for the problem) - SSDs connected to the SATA or 2.5" HDD connected to the SATA are working fine - spinning up and are recognized in unraid and by the BIOS. What I have tried so far: - I tried different SATA cables, 2 different SATA power cables( the one I use at the moment - Link) and 4 different 3.5"HDDs (WD Red Plus 4TB / WD2500JD 250GB / WD30EZRX 3TB / Hitashi... 3TB) --> All is working fine on the old system (could not test the power cables on the other system, because of the 4 pin connector, but other 2.5" and SSD is working good with the same cable, so here should be no problem) - There are 5 SATA ports on the MB, I tried all... - Tested as well with just one 3.5"HDD connected to the system. - Using an external SATA to USB adapter with extra power supply and connecting it to the system the 3.5"HDD is recognized... - BUT this is no solution.... - Done several reboots with and without detached data cable... - Tried without activated AHCI (Bios setting) - A lot reading, as well here, but not much information found (mostly the 3.3v problem is mentioned related to not starting HDDs.... ) . Did not find much regarding problems with my system at all... What I think to know so far: - Is the thinking correct? Even if the data cable is not connected, just the SATA-power cable is connected to the HDD. It should spin up as well, at least for some time? - There can be no problem with the 3.3v connector, because my SATA-power cable just have 4 cables (5v/12v/ground/ground) - additionally I tried the solution to tape the 3. pin on the SATA-power-connector on the HDD. - I think there is maybe a Bios setting I am not aware of, what could maybe solve this? But the menu is not that big.... Next Steps if not other suggestion given: - buying a cheap here in the forum recommended PCI card with SATA-connectors to check if there is the problem - buying a new power supply. (What i don't want to do the original part costs about 130€ and I don't think that is the problem because 2.5" and SSDs are working fine with the power supply) Thank you for your answers in advance I hope I have structured it well so you ... Cheers, Max PS: I am not a native speaker so sorry for maybe some grammatical incorrectness... I tried my best. Diagnostics_HDDs_not_recognized_20240316.zip Quote Link to comment
JorgeB Posted March 17 Share Posted March 17 11 hours ago, MaxMuster said: - Is the thinking correct? Even if the data cable is not connected, just the SATA-power cable is connected to the HDD. It should spin up as well, at least for some time? Correct, you should hear/feel the disk spinning up normally, and remain spun up. Quote Link to comment
Solution MaxMuster Posted April 16 Author Solution Share Posted April 16 Problem at the end was unfortunately a broken mother board. Somehow the 12v, what is needed for the 3.5hdds, was not delivered. (supply connector in this case comes from the board. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.