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Help Unraid Crashes everyday.

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This my second Unraid server and I think I may have an issue with the hardware, mainly the motherboard. Since I turned it on two seek ago the GUI, shares, and the CLI via SSH of locked up or crashed daily. This usually happens at night and when I go to use it in the morning, I find that I can ping it and use the direct CLI via keyboard. Until today I have not been able to see this happen in real time. How ever, this morning I was looking at the logs when I started seeing a lot of errors scroll past. These looked like small kernel crashes. I copied them out from the log window and went to shut down the array, that is when it hard crashed. No CLI even via the keyboard or pings. I am attaching the diagnostic file I pulled yesterday and the log entries I grabbed.  If it's not the motherboard my other concern is that I made a mistake picking a 13th gen Intell CPU with big little architecture (aka performance and efficacy cores).   Please help!

zues-log-errors.txt zeus-diagnostics-20240328-0844.zip

Solved by JorgeB

  • Community Expert

Constant call traces look more like a hardware issue, but one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

 

Also some flash drive issues logged, you should recreate it.

  • Author
31 minutes ago, JorgeB said:

Constant call traces look more like a hardware issue, but one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

 

Also some flash drive issues logged, you should recreate it.

I will try that, but have no VM's or dockers running.

  • Community Expert
  • Solution

Still worth a try to boot in safe mode, but unlikely that a plugin would cause all those call traces, so most likely hardware.

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