asherbig Posted April 12, 2024 Posted April 12, 2024 This has happened to me twice. I'll just be working on my server, and all the sudden, it goes completely dark from my network. The only way I'm able to interact with it is via command line on the machine itself. The first time, I "fixed" it by restarting my machine. The second time. I "fixed" it by unplugging and re-plugging the ethernet cord from the computer. Here's a diagnostics file I took shortly after the second time it happened. tower-diagnostics-20240411-1828.zip Quote
JorgeB Posted April 12, 2024 Posted April 12, 2024 I assume you only pulled the cable once? Log shows the link going down multiple times:, e.g: Apr 11 14:06:45 tower kernel: r8169 0000:02:00.0 eth0: Link is Down Apr 11 14:06:46 tower kernel: r8169 0000:02:00.0 eth0: Link is Down Apr 11 14:49:32 tower kernel: r8169 0000:02:00.0 eth0: Link is Down Apr 11 14:49:56 tower kernel: r8169 0000:02:00.0 eth0: Link is Down Apr 11 15:00:25 tower kernel: r8169 0000:02:00.0 eth0: Link is Down Usually this would be a cable, switch or NIC issue. Quote
asherbig Posted April 12, 2024 Author Posted April 12, 2024 (edited) I was doing a decent amount of network work on the day this incident happened. I restarted my router multiple times. My internet just got fixed today, so I had to restart my router to get the internet working. Then I restarted it at least twice to change some settings on the router. So many of those are legitimate. Not sure if that covers all of them or not. > I assume you only pulled the cable once? Yes, to fix the issue, I pulled the cord once, around 10:24pm, but the diagnostics was taken way before then. I ended up needing to restart the machine to get everything fully working again though. Some containers weren't able to recover, even after restarting them. The issue started suddenly around 9:20pm. Edited April 12, 2024 by asherbig Quote
JorgeB Posted April 12, 2024 Posted April 12, 2024 Reboot to clear the log and post new diags when it happens again. Quote
asherbig Posted April 30, 2024 Author Posted April 30, 2024 It finally happened again. There were 2 diagnostics taken, one manually by me, and another when rebooting failed and it had to force reboot. tower-diagnostics-20240429-2241.zip tower-diagnostics-20240429-2244.zip Quote
JorgeB Posted April 30, 2024 Posted April 30, 2024 Not seeing anything relevant logged, do you know the time code it happened? Quote
asherbig Posted April 30, 2024 Author Posted April 30, 2024 It was around 10:40pm, it should be 3 or 4 minutes before the first diagnostic Quote
JorgeB Posted April 30, 2024 Posted April 30, 2024 Nothing logged, link is up, problem may not be the server. Quote
asherbig Posted April 30, 2024 Author Posted April 30, 2024 What else could the problem be? The router seems like the only other relevant part of this system, but this behavior has only ever happened to the Unraid server. Quote
asherbig Posted May 8, 2024 Author Posted May 8, 2024 This has happened again. I've attached another diagnostics report. This one happened early in the morning. Based on the logs from some services, I think this outage happened right around 2AM. (1:59:00, logs look okay, 2:00:37, logs show issues) tower-diagnostics-20240508-1506.zip Quote
JorgeB Posted May 9, 2024 Posted May 9, 2024 12 hours ago, asherbig said: (1:59:00, logs look okay, 2:00:37, logs show issues) Where are you seeing this? Quote
asherbig Posted May 9, 2024 Author Posted May 9, 2024 Oh, I didn't see it in the logs in the diagnostics, but in some logs for programs that were running around the time of the Internet cutting out. Quote
JorgeB Posted May 9, 2024 Posted May 9, 2024 Ah, OK, I still don't see anything logged in Unraid, do you have a different NIC you could try with? Quote
asherbig Posted May 10, 2024 Author Posted May 10, 2024 I don't, but I've switched ethernet cables with another computer that I know to be working. I'll see if the error still happens. It's hard to know if it's fixed or not because it happens so randomly Quote
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