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USB Easymouse is not available after reboot

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After each reboot, my USB Easymouse device is not available. I have to replug it and then it is available. I used other ports, but same  behaviour. I assume, this behaviour starts after an unraid os update, but don’t remember which one. When I installed unraid at the beginning, everything was alright.

Before replugging, there is also no /dev/serial folder.

Any help is appreciated.

terminal.png

nas21-diagnostics-20240509-1621.zip

  • Community Expert

I think that even if it's a kernel issue there won't be much LT can do about that, do you remember the last release it worked? Also post new diags after disconnecting and reconnecting the mouse.

  • Author

Hi JorgeB,

 

thx for the quick reply. Unfortunately I can't remeber the last working release. The problem exists till some month. But only with the Easymouse device. I have also an apc usv via usb connected and this connection works fine after a reboot.
 

nas21-diagnostics-20240509-1924.zip

  • Community Expert

Device was apparently correctly detected at boot

 

May  9 15:44:36 NAS21 kernel: usbserial: USB Serial support registered for FTDI USB Serial Device
May  9 15:44:36 NAS21 kernel: ftdi_sio 1-2:1.0: FTDI USB Serial Device converter detected
May  9 15:44:36 NAS21 kernel: ahci 0000:00:17.0: AHCI 0001.0301 32 slots 8 ports 6 Gbps 0xff impl SATA mode
May  9 15:44:36 NAS21 kernel: usb 1-2: Detected FT232R
May  9 15:44:36 NAS21 kernel: ahci 0000:00:17.0: flags: 64bit ncq sntf led clo only pio slum part ems deso sadm sds 
May  9 15:44:36 NAS21 kernel: usb 1-2: FTDI USB Serial Device converter now attached to ttyUSB0

 

But then partly disconnected a couple of minutes later:

 

May  9 15:46:45 NAS21 kernel: ftdi_sio ttyUSB0: FTDI USB Serial Device converter now disconnected from ttyUSB0
May  9 15:46:45 NAS21 kernel: ftdi_sio 1-2:1.0: device disconnected

 

I assume this wasn't you? Since it looks like only the Serial Device was disconnected, there's no USB disconnect like when you manually disconnected it:

 

May  9 16:29:30 NAS21 kernel: usb 1-2: USB disconnect, device number 2
May  9 16:29:34 NAS21 kernel: usb 1-2: new full-speed USB device number 11 using xhci_hcd
May  9 16:29:34 NAS21 kernel: ftdi_sio 1-2:1.0: FTDI USB Serial Device converter detected
May  9 16:29:34 NAS21 kernel: usb 1-2: Detected FT232R
May  9 16:29:34 NAS21 kernel: usb 1-2: FTDI USB Serial Device converter now attached to ttyUSB0

 

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