Disk being disabled and general IO errors that seem to be random

[jjbrunton]

Hi,

I'm really struggling with Unraid at the moment, I'm having disks that are seemingly fine one moment and then I wake up to them being disabled due to IO errors etc. I've tried replacing cables, removing sata extenders and changing power connections on the drives.

In a couple of the drives cases I've even gone ahead and replaced them and I am still getting issues.

Can anyone have a look at the logs and let me know if I am missing anything obvious? Maybe its my LSI card?

pluto-diagnostics-20240604-1312.zip

[JorgeB]

It's not logged as a disk problem, if you have already replaced the cables it could be the HBA, or just a compatibility issue with the HBA and the disks, I would suggest re-testing using the onboard SATA controller.

[jjbrunton]

As in moving the disks to the onboard SATA controller?

Is there a card you'd recommend as one that works well with Unraid? 

[JorgeB]

LSI controllers usually work well with Unraid, but I've seen before some possible compatibility issues with some Seagate disks, especially with 92xx models, 93xx or newer seem to be better.

[jjbrunton]

Just started a rebuild and two different disks are throwing errors. I've got another card on the way:

Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2857 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2857 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2857 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2857 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 2d e8 00 00 04 00 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790731240 op 0x0:(READ) flags 0x0 phys_seg 128 prio class 2
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2864 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2864 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2864 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2864 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 31 e8 00 00 04 00 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790732264 op 0x0:(READ) flags 0x0 phys_seg 128 prio class 2
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2871 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2871 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2871 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2871 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 35 e8 00 00 02 70 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790733288 op 0x0:(READ) flags 0x0 phys_seg 78 prio class 2
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2816 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2816 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2816 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2816 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 38 58 00 00 01 90 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790733912 op 0x0:(READ) flags 0x0 phys_seg 50 prio class 2
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2822 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2822 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2822 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2822 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 39 e8 00 00 04 00 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790734312 op 0x0:(READ) flags 0x0 phys_seg 128 prio class 2
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2829 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2829 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2829 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2829 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 3d e8 00 00 04 00 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790735336 op 0x0:(READ) flags 0x0 phys_seg 128 prio class 2
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2836 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2836 Sense Key : 0x2 [current] 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2836 ASC=0x4 ASCQ=0x0 
Jun  4 16:26:13 Pluto kernel: sd 7:0:5:0: [sdh] tag#2836 CDB: opcode=0x88 88 00 00 00 00 00 a6 57 41 e8 00 00 04 00 00 00
Jun  4 16:26:13 Pluto kernel: I/O error, dev sdh, sector 2790736360 op 0x0:(READ) flags 0x0 phys_seg 128 prio class 2