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Help troubleshooting random shut downs


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Posted

hi folks. I am after a bit of expert guidance.

i have my unraid server that has happily been ticking along for the past 6 years.

in the past 6 months it suffers random shutdowns not long after startup - sometimes within 15 minutes sometimes it takes an hour or more.

 

i have disassembled it, re-thermal pasted it, and cannot find any basic hardware issues.

i am not sure what logs to check and how that would indicate what would be casuing the crash shutdowns.

can someone give me a basic set of steps for log viewing such that i can share the results back here that may indicate the cause?

 

Thanks

Adam

Posted (edited)

i see in the syslog download this as the last entry before the crash:

 

Jun  2 10:48:01 UnRaid crond[1540]: failed parsing crontab for user root: ? * THU * /usr/local/emhttp/plugins/user.scripts/startCustom.php /boot/config/plugins/user.scripts/scripts/Scheduled reboot/script > /dev/null 2>&1

 

could be this the issue? I've tried disabling the script to see if it helps!

 

Edited by Adam-
Posted
12 hours ago, Adam- said:

could be this the issue? I've tried disabling the script to see if it helps!

Worth a try, though that should make the server reboot, not shutdown.

Posted

Syslog in the diags starts over after every boot, you can enable the syslog server and post that after the next crash, but if the server is shutting down by itself, it's almost certainly a hardware problem, and most likely there won't be anything relevant logged.

 

One other thing you can do, is to check CPU cooler for dust, etc, overheating CPU will make a server shutdown, and it can be happening when the mover runs, or there's other high load operation.

Posted

ive had syslog up and running since October last year trying to figure it out without success... but i am not the best with these things...

it could be a hardware issue... but when i rebuilt the server i stripped and cleaned the lot incl. repasting the CPU and cleaning the cooler...

it is a 6 year old server though

syslog-192.168.1.197.log

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