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Server 6.12.10 keeps crashing web UI, eventually whole server

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Pretty new to UnRAID.  My 16.12.10 server keeps crashing on me.  The web UI will crash after about a day after boot.  I get a 500 nginx error after a long time.  Occasionally if I open a private browser window I get the login page, get logged in, and the next page crashes.  Eventually, I can't even access the server through SSH or SMB.  Anymore it won't even complete the parity check before crashing.  I tried to reinstall on the flash drive.  I removed all the plugins except the community applications, unraid connect, and drivers for my Reaktek card.  The VM service is disabled.  The docker service is also disabled. I've stripped it back as much as I can. 

 

Any ideas?
 

tower-diagnostics-20240625-2251.zip

Solved by JorgeB

  • Community Expert
  • Solution

Constant call traces, start by running memtest, if nothing is found, and because memtest is only definitive if it finds errors, try running the server with just one stick of RAM, if the same try with a different one, that will basically rule out bad RAM, if issues persist, another thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

  • Author

Hey, great assessment.  This is a new CPU/RAM/Motherboard combo.  I did a BIOS update which promised better memory compatibility.  So far no crashing.  I'll check back in.

  • Author

Yup, turns out it was memory issues related to an older BIOS version.  After the update everything is running very smoothly.  Thanks!

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