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Intellipower UPS Issues

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Currently I have an APC UPS (non-rackable) to provide backup power in case of a power outage. I've been looking for a rackable UPS and I was recently able to secure a get a Intellipower IHT1500RM-DI-Isol-FC-399 rackable UPS. The issue is I am unable to get the built in UPS monitor to communicate with it. When I plug in the ethernet to usb cable to the port, the activity light on the UPS does not light up. If I plug the it into to my network with a patch cable, it populates in my network devices list but with a 192.168.... IP. My DHCP gives out 10.10..... IP's. 

 

The port on the UPS has a label that says NetAgent Mini. 

 

I tried NUT plug in but it seams that it is unsupported. Am I out of luck or is that any other suggestions you guys can give me?

4 hours ago, peace-keeping-villa8590 said:

When I plug in the ethernet to usb cable to the port

Don't do that !! Only if you confirm the cable / adapter are the right one.

 

It seem that UPS use SNMP, pls connect the UPS Ethernet to your network and well config it, then also try config NUT/APCUPSD with SNMP setting.

 

image.png.5378a96380aef7932d66f3e6726ac863.png 

Edited by Vr2Io

  • Author

I managed to setup a separate network in order to connect to the UPS management port. I set it to use DHCP so now the UPS is connected to my network with it's own IP. I see I can set the communication type but I don't see any option to connect to the UPS via an IP address. I'm beginning to think the usb to Ethernet adapter is not going to work.

On 6/30/2024 at 4:23 PM, Vr2Io said:

Don't do that !! Only if you confirm the cable / adapter are the right one.

 

It seem that UPS use SNMP, pls connect the UPS Ethernet to your network and well config it, then also try config NUT/APCUPSD with SNMP setting.

 

image.png.5378a96380aef7932d66f3e6726ac863.png 

 

UPS Settings.png

Edited by peace-keeping-villa8590

  • Author

I was looking at the cable that APC UPS uses and noticed that the Ethernet end is not a rj45, it's a rj50 (10 pin). I looked at the UPS that I'm trying to use and it a rj45 (8 pin). 

 

I guess that explains why the APC cable doesn't work with Intellipower UPS.

2 hours ago, peace-keeping-villa8590 said:

I was looking at the cable that APC UPS uses and noticed that the Ethernet end is not a rj45, it's a rj50 (10 pin). I looked at the UPS that I'm trying to use and it a rj45 (8 pin). 

 

I guess that explains why the APC cable doesn't work with Intellipower UPS.

This not because how many pin, it is because APC have USB (4pin) and Serial (3 pin, not all model have) in the RJ50 (10pin) and no ethernet there.

Edited by Vr2Io

  • Author

So I was able to connect to it but.... not anymore. I figured out that device needs to be the IP but then all it populated was "0" and calculating for a while. I tried different settings but now I don't remember what I used to get working. 

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