July 24, 20241 yr Hi guys, I have upgraded my Unraid to 6.12.11 and the server went into reboot. But it would never shutdown (I have this issue since a while). The only way to actually restart the server is to press Reset button - this would usually work fine. But not this time. After booting, all devices of the array (except the flash drive) show as missing. Getting this in logs: Jul 24 21:52:42 nedio-server emhttpd: device /dev/sdi problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sdj problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sdh problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sdg problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sdd problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sde problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sdf problem getting id Jul 24 21:52:43 nedio-server emhttpd: device /dev/sdc problem getting id Attaching the diagnostics. Please help! diagnostics-20240724-2038.zip
July 25, 20241 yr Community Expert That's a strange, that error usually means the devices are being detected more than once, try connecting a couple of disks to the onboard SATA and post new diags.
July 30, 20241 yr Author Hi JorgeB, it took me a while (vacation time). It detected the drive I have connected to the onboard SATA.. I am attaching the new diagnostics. What could that mean? Is my SATA extension card dead? I would appreciate any hints troubleshooting this further. Thanks! diagnostics-20240730-1332.zip
July 30, 20241 yr Community Expert I'm not sure, this is a very strange issue, never seen it before, but if you have a different HBA you could test with, it would be worth doing.
July 30, 20241 yr Author Nah, I do not have another one, and would like to troubleshoot before going for buying another HBA..
July 30, 20241 yr Community Expert You can try booting with a new flash drive using a stock install, no key needed, that would rule out any config issues.
August 3, 20241 yr Author yeah, so with a freshly installed unraid on a different flash drive, all disks are visible... (diags are attached) what are my next best steps to revive my Unraid server (which for some weird reason does not see my drives)? (I do not have a recent backup of the flash drive 🫣) tower-diagnostics-20240803-1510.zip
August 4, 20241 yr Community Expert https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/#what-to-do-if-you-have-no-backup-and-do-not-know-your-disk-assignments
August 8, 20241 yr Author BTW, an update here. After downgrading my Unraid I got the disks visible again.. The array started without any problems. Will wait for the next version to upgrade. In the mean time I will need to fix the cannot cleanly restart/shutdown issue. Thanks JorgeB for your help and support.
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