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Multiple Disk read errors and one with current sector pending

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My parity check started last night and ran till about half way through the parity check to see that it has stalled and three disks have read errors, and one of these three also has a current sector pending of 1.  I have read several forums and I suspect my PSU (CX850M), but after checking some things, I'm thinking it could also be my HBA card (LSI SAS 9300-16i), which I got a temp of 140 on the heat sink.

 

I'm running an extended self test on one of the drives, didn't know if it's a good idea to run all three HDDs. I did stop my array before the self test.

 

Really appreciate some hand holding on this one.  I'm afraid to do things.

gamingnas-diagnostics-20240731-1650.zip

Edited by kjclark23
To add that I stopped the array

  • Community Expert

Disk1 is logged as a disk problem, not for the other two, for those looks more like a power/connection issue.

  • Author

Disk 9 Extended self test completed without error, so I started the other two this morning.

 

I'm not sure what steps I should take now.  Boot it down and check connectors?  I just did this last week when adding another HDD.

 

Disk 9 and the Parity 2 are both disabled, so I'm not sure how to get them back.

 

I'll reply once the two drives self test finishes.

  • Community Expert
1 hour ago, kjclark23 said:

so I'm not sure how to get them back.

In this case it's probably better to do a new config to re-enable them

  • Author

Ok, so I did order a new PSU, because I just want to replace the one I have as it could've been under powered... I guess.   Kinda hard to tell what exactly is giving me issues.

 

So I'm going to wait until I get that, power everything down and put in the new PSU.  This will also have me mess with connections.  I'm also replacing my mini SAS to Sata cables, because I suspect those as they seem cheap.  I also got a fan to get the temp down on my HBA card.  So hopefully issues won't come up again.  Worried if I do a rebuild or something and I still have power issues, than I'm probably going to get into a worse situation.

 

After HDDs extended tests are done, I'm not really sure what to do next.  I don't think I have done a new config before, and I just read some of it and now I'm scared because one of my drives disabled is a parity drive, and another is a data drive.  While I also have a drive that has a pending sector counts, but it is still enabled.  I'm now wondering what data loss I will have.

 

Should I turn off auto start in disk settings?  I'm also afraid to boot it down, to turn it back on and the array starts back up.

 

Many thanks for the help.  

  • Community Expert

Post the result for disk1 extended test when done, based on that I can suggest what to try next.

  • Author

Disk 1 as well as Parity 2 had their extended tests return as "Completed without error".  What's next?  Also, should I disable auto start?

  • Community Expert

If disk1 is good you can just rebuild, assuming emulated disk9 is mounting, so first post new diags with the array started.

  • Author

I will do this once I get my new PSU and Sata cables all hooked up.  It's all suppose to get here by tomorrow so it'll be a couple days until I'll get the diags.  Unless it's ok to do this now, I just don't want to run into more problems if it's my PSU and/or Sata cables.

  • Author

Ok, I installed my new PSU and new Mini SAS to Sata cables.  I also mounted a fan to my HBA card to help keep it cool.  

 

I just started it, and immediately had to power off because a different disk was missing.  Luckily I have a table that tells me which HDD is where in my server case, wasn't hard to notice the sata power was pulled out some.  Whoops.  But it just booted and I ran the diags.  

 

Parity 2 and Disk 9 are still disabled and not sure what to do here.

 

Many thanks!

gamingnas-diagnostics-20240803-1848.zip

  • Author

After the rebuild, everything is working correctly.  No data loss.  I want to thank you a lot for your hand holding through this.  

 

I'm not sure what the exact fix was, whether it was the PSU or if the MINI SAS to Sata cables were not good or if it was the HBA card was getting too hot.  But I fixed all at the same time and that is not the proper way to troubleshoot it but it was a way for me to get it back in order quicker.  I also did the data rebuild in maintenance mode to be on the safe side.

 

How do I but you a beer? 

  • Community Expert
7 hours ago, kjclark23 said:

How do I but you a beer? 

Glad to hear it's resolved, see the signature for that, thanks!

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