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6.12.13 PLEASE Help Needed – Unraid Server Dropping Connections (Asus Z790-P, i9-14900K)

Featured Replies

Hello Unraid Community,

 

I'm reaching out after weeks of troubleshooting, and I’m hoping someone can help me get my server stable again. Here are the details of my custo-built server:

 

- Motherboard: Asus Prime Z790-P

- CPU: Intel i9-14900K (no dedicated GPU, using iGPU)

- RAM: 2x16GB DDR5 Kingston 4800 MHz

- USB Drive: 3.2 USB (I suspect this could be part of the issue)

 

The Issue:

 

I’ve been experiencing constant network connection drops with my Unraid server. Sometimes I can connect for a while, but eventually, the connection drops, and it doesn’t recover unless I reboot the server. This has been happening regularly, and the problem has become worse since I updated the BIOS and adjusted a few settings. In the syslogs it does not show any errors, just a clear stop until I reboot the server.

 

What I've Tried:

- Updated the BIOS and adjusted some network-related settings, but it seems to have worsened the issue.

- Ran memtest for the RAM (no issues detected).

- Checked the USB drive. Every time I plug it into my laptop, it prompts me to “fix” it. It’s a 3.2 USB drive, and I’m considering replacing it.

- Troubleshot for the past 3 weeks with no success, even consulting multiple sources, including AI chats, to help diagnose and resolve the issue.

 

Diagnosis File:

I’ve attached my diagnostics file to provide more information on the system and any potential errors.

 

Additional Information:

Network drops seem random, and nothing I’ve tried so far has worked to stabilize the connection.

USB drive could be contributing to the problem based on the repeated “fix drive” prompts when plugged into my laptop.

 

I would greatly appreciate any advice or guidance on what I can do next. This issue has been ongoing for a while, and I’m feeling stuck at this point.

 

Thanks in advance for your help!

tower-diagnostics-20240904-2245.zip

  • Community Expert
Sep  4 22:24:24 Tower kernel: r8169 0000:05:00.0 eth0: Link is Down

 

Link going down suggests a NIC, cable or switch problem, try different ones.

  • Author

Thank you - changed the cable, it seemed to work for a bit. Soon as I hit the Mover I lost connection... Not sure where to go from now .

 

12 hours ago, JorgeB said:
Sep  4 22:24:24 Tower kernel: r8169 0000:05:00.0 eth0: Link is Down

 

Link going down suggests a NIC, cable or switch problem, try different ones.

 

  • Community Expert

Try a different switch port, if the same it's likely the NIC

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