WebUI ERR_CONNECTION_REFUSED

[kibbles]

Please bear with me, I know this has been asked countless times before but I've tried all the solutions that came out from my search and nothing seemed to have worked so I'm kinda at my wits end..

So I rebooted my NAS that was running fine before and for some reason it didn't boot up. So I lugged a monitor over and saw that it booted into the os as usual but it suddenly required a login. So I logged in with my root password and all seemed well.

 

But when I tried to enter the webui remotely, i was hit with ERR_CONNECTION_REFUSED. 
Tried with the IP address, tried with the "name.local", no joy.
 

I can still ping my server and unraid connect shows that it's online (but doesn't allow me to start a remote connection). I don't believe any of my docker services are on or maybe I'm just unable to log in to them, I'm not too sure.

 

Would anyone be able to advise on what I can try? I have access to the machine but I don't know how to get any logs from it.

Thank you!

[itimpi]

If you can log in locally then get your system's diagnostics zip file and add it to your next post in this thread so we can see what is going on.

[kibbles]

may I know where I can find that?
I'm not too good at this but it currently is only showing a terminal:

[itimpi]

As mentioned in the link you can use the 'diagnostics' command at the terminal level and the resulting zip file gets put into the 'logs' folder on the flash drive.

[kibbles]

Got it thank you! Trying to figure out how to get the file from my server to my laptop right now..

[kibbles]

33 minutes ago, itimpi said:

As mentioned in the link you can use the 'diagnostics' command at the terminal level and the resulting zip file gets put into the 'logs' folder on the flash drive.

Thank you so much for that guidance, finally found out how to download the file and here's the log:mong-diagnostics-20240907-1801.zip

[kibbles]

tried this: 

because I got that DNS_PROBE_FINISHED_NXDOMAIN error when trying to login via http://mong.local.
Didn't work either 😢

[kibbles]

Hi, wondering if anyone is able to help with this; still having this issue - able to access server via ssh and docker services via local IP but reverse proxy via npm and cloudflare to resolve domain name does not work and unable to access unraid webgui 😢

latest log files attached.

 

Thanks!

mong-diagnostics-20241020-1036.zip